Director Of Business Operations
Current
Steps, Llc
Feb 2015 - Present
AeroLeads people directory · profile
Kimberly Stratman, Mba Email & Phone Number
Business Operations | Relationship and Team Building | Project Management | Staff Development and Training
at
STEPs, LLC
3 phones found
area 812
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
STEPs, LLC
Role
Business Operations | Relationship and Team Building | Project Management | Staff Development and Training
Location
Chandler, Arizona, United States
Who is Kimberly Stratman, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kimberly Stratman, Mba is listed as Business Operations | Relationship and Team Building | Project Management | Staff Development and Training at STEPs, LLC, based in Chandler, Arizona, United States. AeroLeads shows phone signal with area code 812 and a matched LinkedIn profile for Kimberly Stratman, Mba.
Kimberly Stratman, Mba previously worked as Director of Business Operations at Steps, Llc and Director of Operations at Express Scripts. Kimberly Stratman, Mba holds Bachelor Of Science (Bs), Human Nutrition, Complete from Arizona State University.
Profile bio
About Kimberly Stratman, Mba
I have worked as a professional leader for over 18 years, leading teams to provide successful client relationships through key management support and customer satisfaction.I thoroughly enjoy leading, training and coaching, overall performance management and career development. I am a motivated leader who develops, mentors, and empowers employees to excel. I am a visionary who believes in collaboration, mutual respect and alignment not only with my team, but with my internal partners and external customers. I am passionate about my work and sincerely dedicated in my relationships and work ethic.My strengths are operations management, end to end learning and development, needs analysis, curriculum and material design, and training facilitation. I excel at building strong relationships with my internal & external customers and assuring a team that proactively supports quality, meeting business goals, and customer satisfaction. I feel I am a strong motivator through recognition, training and development. I am currently in a career transition and am focused on pursuing a career in business operations and marketing. I am open to new opportunities, please contact me at Asukimmy@me.com.
Listed skills include Leadership, Operations Management, Key Account Management, Staff Development, and 18 others.
Current workplace
Kimberly Stratman, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Steps, Llc
4 roles
Kimberly Stratman, Mba work experience
A career timeline built from the work history available for this profile.
Director Of Operations
- Directed team of 10-15 account managers with various levels of experience to drive service excellence to portfolio of 12 large health plan clients (4 million lives) and internal partners. Served as point of escalation.
- Following acquisition of Medco Health Solutions, led 24-month migration to new system platform, including employee integration, and client system and process changes. Collaborated with internal partners to analyze and.
- Following acquisition of Medco Health Solutions, led 24-month migration to new system platform, including employee integration, and client system and process changes. Collaborated with internal partners to analyze and.
- Achieved 100% client retention and 90% client satisfaction by championing cross-functional initiatives and translating broad theories and strategies into clear, actionable objectives.
- Customized and led initial and ongoing training for “Trusted Advisor” initiative.
- Selected by the VP of AMS Health Plan (HP) to develop and facilitate team building exercises during a 3-day management conference attended by all HP managers.
Apr 2010 - Jan 2015
Senior Manager
- Maintained ownership for execution of all client-specific service and operational deliverables. Managed large health plan clients supporting both commercial and government business.
- Executed client-specific and operational deliverables; maintained ownership of $900 million client base of 14 large health plans; and trained, mentored, and developed two client administrators.
- Proactively monitored and identified service trends; analyzed and presented customized operational metrics… Show more Maintained ownership for execution of all client-specific service and operational deliverables..
- Proactively monitored and identified service trends; analyzed and presented customized operational metrics, providing consultative recommendations for opportunity and enhanced service models.
- Developed and participated in delivery of new hire training and development programs.
- Following an acquisition, created, presented, and facilitated onboarding program to integrate new employees into ESI. All new employees were integrated and managing clients within two months.
Mar 2004 - Mar 2010
Training Specialist
- Provided end to end training for client services staff. Conducted needs analysis, developed training plans and material, and delivered training on new HIPAA regulations, products and services, and processes.
- Conducted classroom and virtual training sessions to 100 new employees annually. Sustained 95% participant pass rate.
- Trained 100% of account management staff on HIPAA laws, policies and procedures. Assisted business developer with creating policies and procedures to ensure HIPAA… Show more Provided end to end training for client.
- Trained 100% of account management staff on HIPAA laws, policies and procedures. Assisted business developer with creating policies and procedures to ensure HIPAA compliance and meet company needs. Created training.
- Restructured new hire training to include sales presentations, organization structure, and key product knowledge. Developed training materials and worked with trainers to facilitate product training, increasing.
Jan 1999 - Feb 2004
2 education records
Kimberly Stratman, Mba education
Bachelor Of Science (Bs), Human Nutrition, Complete
Master Of Business Administration (Mba), Business Administration And Management, General, Complete
FAQ
Frequently asked questions about Kimberly Stratman, Mba
Quick answers generated from the profile data available on this page.
What company does Kimberly Stratman, Mba work for?
Kimberly Stratman, Mba works for STEPs, LLC.
What is Kimberly Stratman, Mba's role at STEPs, LLC?
Kimberly Stratman, Mba is listed as Business Operations | Relationship and Team Building | Project Management | Staff Development and Training at STEPs, LLC.
What is Kimberly Stratman, Mba's phone number?
AeroLeads has found 3 phone signal(s) with area code 812 for Kimberly Stratman, Mba at STEPs, LLC.
Where is Kimberly Stratman, Mba based?
Kimberly Stratman, Mba is based in Chandler, Arizona, United States while working with STEPs, LLC.
What companies has Kimberly Stratman, Mba worked for?
Kimberly Stratman, Mba has worked for Steps, Llc, Express Scripts, and Advancepcs.
How can I contact Kimberly Stratman, Mba?
You can use AeroLeads to view verified contact signals for Kimberly Stratman, Mba at STEPs, LLC, including work email, phone, and LinkedIn data when available.
What schools did Kimberly Stratman, Mba attend?
Kimberly Stratman, Mba holds Bachelor Of Science (Bs), Human Nutrition, Complete from Arizona State University.
What skills is Kimberly Stratman, Mba known for?
Kimberly Stratman, Mba is listed with skills including Leadership, Operations Management, Key Account Management, Staff Development, Strategic Planning, Team Building, Healthcare Management, and Training.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial