Highly focused and results-oriented in supporting United Way of King County's mission to bring caring people together give, volunteer, and take action to help people in need and solve our communities toughest challenges.Accomplishments:• Provided clear and professional power point presentations for human resources team and for the Vice President of Human Resources executive team and board meetings.• Led a team of administrative staff to implement new hire orientation process improvements that increased knowledge and cross-team collaboration.• Developed marketing strategies for human resources services; i.e. presentations, trainings, compliance, culture, and intranet.• Managed quarterly staffing reports for executive review.• Created, developed, and managed a database for employee records, including training and performance.• Administered surveys on culture, training and benefits, created presentations with positive feedback and results focused action plans• Continuous successful contact with staff, training vendors, trust administrators of unemployment and workers compensation.• Served as a liaison between United Way of King County and United Way Worldwide training and development teams.• Processed vital and confidential information. Successfully worked with outside vendors to locate pension plan participants and beneficiaries.• Streamlined a performance appraisal process that improved efficiency, tracking and monitoring of staff performance.• Collaborated with Human Resource Vice President to design and implement high performance development plans for managers and staff. • Active role in “employee engagement”, winning the trust of employees and promoting a collaborative, accountable, high performance culture.

Provide a broad range of human resources support for the Seattle-based marine & transportation division of the national Bowhead brand. Accomplishments:• Promoted from Payroll Coordinator to Human Resources Generalist as a result of performance and contribution• Selected to design, implement and provide employee process improvements which exceeded the management’s expectations• Created, developed, and managed employee records on and offline. Successfully converted from ADP payroll services to full service Deltek software independently• Managed areas of benefits administration, including benefits orientation, open enrollment,• Provided cost-effective solutions in the areas of payroll, taxes, benefits, government compliance, and other human resource issues facing organizations. • Processed vital and confidential information• Administered all company benefits including medical and dental insurance, worker's compensation, 401K, disability claims and COBRA .• Collaborated with outside vendor to develop an Affirmative Action Plan. Managed Affirmative Action Plan and reporting. Managed EEOC reporting for multiple subsidiaries• Processed enrollments, terminations, changes, payroll deductions, personnel records, and tax changes for new hires and terminating employees• Worked in collaboration with parent company, partner companies and subsidiaries to ensure standard application of personnel policies and procedures, benefits administration, and federal security clearance processes.• Successfully streamlined security clearance processing procedures across companies by participating in a lien six sigma process• Set up and administered wage determinations under the Service Contract Act

Established critical accounting procedures for the Kent, Washington boat lift manufacturer that holds the record for most years on the Puget Sound Business Journal’s Fastest Growing Companies list. Accomplishments:• Worked across departments and with customers to resolve Sunstream’s history of severe collections issues• Developed clear communication and accounting protocols, leading to increased sales and increased customer trust• Managed up-to-date personnel and accounting files as the company expanded nationally• Capitalized on opportunities to streamline productivity and efficiency. Built company’s image and brand strength on the basis of delivering exemplary quality, attention to detail, and service to customers.

Served as a first line of communication for Aetna, which serves more than 16 million people nationwide and was ranked second in Fortune magazine’s most admired health care companies list.Accomplishments: • Promoted to handle key accounts as a result of performance and contribution.• Improved member and client relations by educating members on benefit specifics to encourage better use of their plan • Worked in a high risk, high tension environment and successfully resolved customer complaints while protecting the company

Managed day to day office operations for a successful steel fabricating company.Accomplishments:• Demonstrated capacity to provide comprehensive support for departmental-level staff including scheduling meetings, coordinating staffing for twenty-four hours coverage, and effectively managing all essential tasks• Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared correspondence for the President and office staff• Collaboratively worked with coworkers to ensure project quality and completion• Led the preparation of accounts payable and receivables for bookkeeper.

Operate radio-receiving, direction-finding, teletype, recording and related computer equipmentApply technical knowledge in the formation of technical reports and briefs for operation departments at shore facilities and for commanders of units afloatProvide technical support to deployed units (air, surface, subsurface) in support of national and fleet requirementsOperate sophisticated, state-of-the-art, strategic and tactical signals collection and analysis systemsRoutinely work with highly classified and technical materialMaintain files and technical documents associated with prescribed dutiesTop Secret and SCI Clearance