Kim Tomlin Email & Phone Number

Cary, North Carolina, United States

Raleigh, North Carolina

Duties include but are not limited to: supervising and hiring professional staff which includes clinical pharmacist, staff pharmacists and pharmacy technicians; policy and procedure development; inventory procurement; controlled substance accountability; employee evaluations; training and scheduling staff; formulary management; utilization review; medication dispensing; quality assurance; and participation in healthcare related committees. Position requires the oversight of medication dispensing systems, coordination and participation in clinics, rounds and on-call and ensures compliance with all DPS policies, DEA and NC Board of Pharmacy rules and regulations. Position strives to positively affect the distribution and accountability of pharmaceutical services.KPIs include the following; •. Experience in the principles and practices of professional pharmacy to include trends, current technology, and regulations and standards of pharmacy practice, particularly in specialization; disease states and pathophysiology, as it relates to pharmacology and medication use; and techniques, practices, and procedures in compounding and dispensing medications and other pharmaceutical products.• Experience in supervision of a pharmacy operation to include balancing workload to ensure productivity; monitoring staff in review of work and resolution of technical problems; and monitoring pharmacy services, policies and regulations to ensure compliance with federal and state regulations.• Experience in training staff in observation and recording of patient data; and methods to educate patients on medication.• Experience in providing direct clinical consultation for patients with complex, acute, and chronic medical problems.• Experience in reviewing and evaluating reports for pharmacy operations.

Cary, North Carolina

Manage and oversee daily operations of the patient care team, provide clinical support to patients, and ensure all prescriptions are dispensed in accordance with state, federal, and board of pharmacy laws.* Provide oversight for managing inventory, fulfillment and distribution activities. * Take a positive, equitable approach to developing employees through training, coaching, and mentoring.* Instill a culture of personal and professional engagement among all members of the team.* Supports the pharmacy leadership team in the development and measurement of key operational and quality performance metrics that serve to improve the efficiency and effectiveness of patient care.* Proactively monitors inventory levels to ensure adequate supplies of medication on-hand area maintained while meeting budgetary requirements.* Responsible for ensuring compliance to key regulations and standards that govern pharmaceutical and clinical trials supplies (e.g., CFR standards, USP 797 regulations. Responsible for execution of key corporate initiatives, successful budget management and company policies including standard operating procedures (SOP).* Serves as a subject matter expert (SME) resource for business development and sales inquiries and responses related to fulfillment.* Verify accuracy and quality assurance check of final prescription product dispensed.* Performs end of day audit of patient charts and assists in medication inventory reconciliation.

Cary, North Carolina

Manage and oversee daily operations of the patient care team, provide clinical support to patients, and ensure all prescriptions are dispensed in accordance with state, federal, and board of pharmacy.* Provide coverage throughout each team and assist patient care team with incoming calls. * Conduct a comprehensive clinical review of pharmacotherapy for each patient including drug utilization, counseling, compliance, drug interaction screening, side effect profiling and drug administration support.* Document results of pharmacotherapy review in patient chart.* Counsel patients on new drug therapy in accordance with clinical management models.* Coordinate patient care with the referring clinician, including but not limited to social, psychological and physical needs that warrant customized services by Biologics, Inc.* Serve as a liaison between patients, caregivers, home health agency nurses, hospice nurses, and the prescribing physician/clinician for orders related to the services provided by Biologics, Inc.* Provide on-call coverage at direction of Pharmacist-in-Charge.* Process prescriptions accurately and timely.* Implement clinical management models for products and disease states.* Verify accuracy and quality assurance check of final prescription product dispensed.

Wilson, Nc

Lead up to 7 pharmacy team members demonstrating in-depth knowledge of critical pharmacy data, articulating challenges, and setting expectations to drive necessary changes. Prepare prescriptions, compound medicine, and perform immunizations. Manage operations for retail pharmacy with average of 1500 prescriptions per week. Evaluate and investigate orders for non-formulary drugs and make recommendations regarding therapeutic alternatives. Visit with pharmaceutical/manufacturers’ representatives to place orders and stay abreast of new medications. Prioritize tasks to meet multiple deadlines.* Reviewed medication profiles, responded to drug information questions, verified orders, and counseled patients. Documented conversations with doctors and ensured regulatory compliance.* Overhauled inventory process, eliminated expired prescriptions, and sent back unused/not needed product. * Comforted patients and explained side effects, adverse reactions, and drug interactions during medication counseling. Made recommendations on vitamins and dosages. * Ensured all work processes are completed efficiently and effectively at each workstation by performing quality assurance steps. Evaluated guest patterns and ensured staff were scheduled to meet needs of customers.

Wake Forest, Nc

Led change strategies to position pharmacy as a trusted health care resource for patients and guests. Managed operations and upheld service standards for dispensing, pricing, licensing, and record keeping including sales reports and strict payroll management. Improved response time, inventory/payroll control, and satisfaction scores to boost sales.Oversaw accurate medication compounding/dispensing, ensuring legal, privacy, and compliance requirements are met. Provided patient counseling and clinical pharmacy services. Contributed to weekly executive meetings with Guest Services/Logistics department heads and General Manager. * Restructured team and leveraged professional network to recruit and hire 10 technician/pharmacy candidates that embraced customer service mission. Led guest-focused training and encouraged ownership mindset.* Encouraged open communication between staff and established informational group meetings to promote vision alignment.* Achieved inventory turns 10 - 13 times a year by introducing detailed reporting and educating staff on strict inventory management. Rotated or returned stock while maintaining optimal inventory levels base on demand.* Built customer loyalty understanding individual patient profiles, nurturing a “small town” pharmacy ambiance that made guests feel valued, earned repeat business, and differentiated the Target brand from competitors.* Fostered relationships with local medical practices, winning many physicians as patients due to exceptional, accurate service. Praised by floater pharmacists for extremely well-run operations despite busy location.

Tasked with growing pharmacy gross profit, expanding sales to ultimately comprise 80% of store business. Managed payroll and scheduling of department employees for optimal pharmacy coverage. Directed medication management therapy. Kept detailed records of controlled substances and responsible for associated audits. * Conducted community outreach activities including flu shot clinics and well-received presentations at senior centers on topics of interest to aging populations that raised pharmacy awareness and promoted goodwill. * Raised prescription orders from 9 per day to 190-200 spearheading customer-centric strategies to capture front-end guests and embed prompt, courteous, and friendly attitudes in the service model.* Entered patient information (demographics, drug allergies, pharmaceutical history) and prescription orders. Handled third-party insurance forms and prepared and presented all third-party audits.* Complied with government programs/laws such as Medicaid, Medicare Part D, DMEPOS, and HIPPA. Maintained reference books as well as current and accurate computer files on prices and products.

Managed 11 pharmacists and technicians in preparing almost 3,500 prescriptions weekly for active pharmacy. Maintained proper inventory/supply levels. Recommend OTC products to benefit patients and increase sales. Actively participated in clinical services and advocated consistent use to improve patient care.* Achieved virtually no incidents/errors despite being busy, high-volume location. Trained new staff and reinforced best practices in data entry/patient information recording and drug dispensing.* Professionally assisted and confidentially communicated with peers, subordinates, managers, physicians, and customers in all pharmacy related areas with courtesy, dignity, and respect.* Offered feedback on pharmacy technician, clerk, and student performance to amplify skills and professional understanding of role. Trained technicians on state regulations and licensure regulations/use.

Pharmacy Intern from 1994-1996 and 1998-1999 for 250-bed hospital offering general medical, cardiac, psychiatric, and birthing center services.Assisted the pharmacist in processing and preparing prescriptions/medication orders from doctors for pediatric, adult, and geriatric psychiatric patients. Oversaw medication/cart exchange to and from patients. Set up and replenished emergency trays and restocked Pyxis machine. Prepared inventory of materials for emergency, intravenous, surgical, and patient rooms. Charged and credited patient accounts. Under direct supervision of pharmacist:* Contacted and conferred with physicians concerning appropriate drug, dose, dosing interval, drug allergy, and drug-to-drug interactions. Prepared and dispensed inpatient/outpatient mediation.* Reviewed and interpreted prescriptions for inpatients/outpatients using patient profiles to ensure appropriateness of dosage and determine significance of potential drug-to-drug interactions.* Conducted I.V. rounds and prepared I.V. additives using aseptic techniques.