Kimberly Vallee-Pierre Email & Phone Number

United States

United States

When is the last time someone sat down and advocated for your organization? Looked at your expenses, how you are taking in money, how you are spending money, how you can optimize time, and how you can improve efficiencies and promote growth?At RISE, that’s exactly what we do.Our goal is to help businesses uncover both revenue and business development.

Lexington, Kentucky, United States

• Retail COO: Retail ChangeGovernance OfficeIdentified needs for planning, execution, and control of organizational change projects. Recommends resource allocation and services to clients based on identified engagement.
• Analyzed and provided remediation recommendations on 150 projects to ensure adherence to quality standards, resulting in a 50% increase in compliance.
• Helped determine client's organizational change issues and required deliverables. Defines resource needs, allocations, and priority: providing training when required.
• Contributed to defining resource needs and priorities, managing client expectations, and ensuring satisfaction and adherence to adherence service level agreements.

Lexington, KY

• Point of contact for a book of 200 customers handling all client matters including but not limited to conflict resolution, contract negotiations, and account analysis.
• Identified and resolved process issues to encourage smoother procedures, and more efficient workflow for overall business growth.
• Coordinated special projects –Led a team to research, curate, and digitize a comprehensive training program for the PNC Merchant Services Service Department (RM’s/CSA’s/ Account Managers’).

Lexington, Kentucky, United States

• Ground up build of Referral Partner Program including developing, launching, training, promotion, monetization, and management of platform; as well as the creation of training and marketing materials including.
• Signed 126 new merchant referrals in the 12-month window to the program bringing in over $100,000,000 in processing volume and $200,000 in revenue.
• Spearheaded the clean-up and conversion of the legacy partner program from manual quarterly referral payouts to automated monthly deposits in collaboration, coordination, and completion of the 2019-2020 Regulator.

Lexington, Kentucky Area

Empowered people to live healthy, reach weight goals and live happier lives through whole food nutrition, exercise and stress management.

Lexington, KY

• Coordinated the day-to-day food service operations related to cold food preparation for 700 students, faculty, and staff; ensured compliance with district, state, and federal requirements and laws regarding nutrition.
• Maintained high standards of food quality by reviewing shipments, overseeing preparation, and monitoring food safety.

Lexington, Kentucky, United States

• Developed and executed strategies for contract renewals for 150+ clients retaining current relationships and maintained productivity by aligning my purpose with the company’s strategic plan as well as the merchant’s.
• 2010 and 2011 President’s Circle qualifier and continuously over 100% of plan producer.

Bachelor Of Science, Business Administration And Management, General

Health Coaching Certification, Health And Wellness, General