Speech Analytics Manager
Current
Jul 2023 - Present
AeroLeads people directory · profile
Kimberly Van Tassel Email & Phone Number
Speech Analytics Manager
at
Cii Systems, LLC
1 work email found
@att.eu
2 phones found area 406
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Speech Analytics Manager
Location
Greater Missoula Area, United States, United States
Who is Kimberly Van Tassel? Overview
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Quick answer
Kimberly Van Tassel is listed as Speech Analytics Manager at Cii Systems, LLC, based in Greater Missoula Area, United States, United States. AeroLeads shows a work email signal at att.eu, phone signal with area code 406, and a matched LinkedIn profile for Kimberly Van Tassel.
Kimberly Van Tassel previously worked as Customer Experience Insight Manager at At&T and Specialist 1, CC Application Admin at Directv. Kimberly Van Tassel holds High School from Stevensville High School.
Company email context
Email format at Cii Systems, LLC
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{first}.{last}@att.eu
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Profile bio
About Kimberly Van Tassel
10+ years call center experienceSeveral years working in speech analytics Highly motivated individual who prefers a fast-paced environment.Experience providing business analysis that includes (but not limited to) process changes, return on investment estimates and expense reduction. Specialties: Quality Assurance, Project management, Call center experience, speech analytics, & leveraging analytics and interpreting data to provide actionable business recommendations.
Listed skills include Speech Analytics, Data Analysis, Business Analytics, Project Management, and 16 others.
Current workplace
Kimberly Van Tassel's current company
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6 roles
Kimberly Van Tassel work experience
A career timeline built from the work history available for this profile.
Customer Experience Insight Manager
Responsible for interpreting call observation data to provide actionable insights to business leaders. These results can be used to improve performance metrics, incoming call reduction, compliance adherence and expense reduction. Leverage data to view seasonal call volume shifts and share with various VP & leadership teams. Work cross-collaboratively with.
Jan 2017 - Jan 2023
Specialist 1, Cc Application Admin
Responsible for maintaining speech analytics performance tools to maintain high precision percentages. Interpret speech analytics data and additional data to provide business leaders recommendations in which they can meet performance goals, ROI (expense reduction or increased revenue) &/or improve customer satisfaction. Work with NICE call recording system.
Sep 2014 - Dec 2016
Csg Analyst
Work with call center supervisors & teams to improve agent behavior performance, & provide performance trending with speech analytics tool. Audited speech analytics tools to ensure accuracy.
Feb 2014 - Sep 2014
Quality Assurance Advisor
Reviewed agent calls from inbound call centers to ensure performance was meeting quality assurance standards.
Jan 2013 - Feb 2014
Customer Service Representative
Handled incoming customer calls regarding technical issues, billing concerns and supervisor requests.
Aug 2010 - Jan 2013
1 education record
Kimberly Van Tassel education
-
Stevensville High School
FAQ
Frequently asked questions about Kimberly Van Tassel
Quick answers generated from the profile data available on this page.
What company does Kimberly Van Tassel work for?
Kimberly Van Tassel works for Cii Systems, LLC.
What is Kimberly Van Tassel's role at Cii Systems, LLC?
Kimberly Van Tassel is listed as Speech Analytics Manager at Cii Systems, LLC.
What is Kimberly Van Tassel's email address?
AeroLeads has found 1 work email signal at @att.eu for Kimberly Van Tassel at Cii Systems, LLC.
What is Kimberly Van Tassel's phone number?
AeroLeads has found 2 phone signal(s) with area code 406 for Kimberly Van Tassel at Cii Systems, LLC.
Where is Kimberly Van Tassel based?
Kimberly Van Tassel is based in Greater Missoula Area, United States, United States while working with Cii Systems, LLC.
What companies has Kimberly Van Tassel worked for?
Kimberly Van Tassel has worked for Cii Systems, Llc, At&T, and Directv.
How can I contact Kimberly Van Tassel?
You can use AeroLeads to view verified contact signals for Kimberly Van Tassel at Cii Systems, LLC, including work email, phone, and LinkedIn data when available.
What schools did Kimberly Van Tassel attend?
Kimberly Van Tassel holds High School from Stevensville High School.
What skills is Kimberly Van Tassel known for?
Kimberly Van Tassel is listed with skills including Speech Analytics, Data Analysis, Business Analytics, Project Management, Customer Service, Retail, Leadership, and Teamwork.
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