Kimberly West-Philips, Shrm-Cp Email & Phone Number

Tallahassee, Florida Area

Tallahassee, Florida Area

-Managing staff schedules, organizing office functions and overseeing daily operations of front and back office-Hiring and on-boarding of new employees, providing support and managing training process to improve staff assimilation-Lowering expenditures by closely managing inventory -Handling accounts payable / receivable utilizing QuickBooks and payroll for staff of 35-Serving as point of contact for any administrative and operational related issues

Sausalito, Ca

-Managed new product development through concept, research, feature definition, product design, user testing and market launch-Negotiated more than 200 licensing agreements with game developers worldwide while successfully operating within our profit margin-Oversaw retail box process, end-user documentation and worked closely with third-party developers and graphic artists to ensure timely delivery of products with compelling feature sets and excellent user interfaces-Effectively delivered over 100 casual game packs to the largest retailers in North America, cementing our company's reputation as a leader in the casual game industry-Analyzed customer support issues, used data to create guidelines for product upgrades and website FAQs

Miami, Fl

-Provided administrative support for management team-Managed schedules for Directors and 50-person department-Processed daily revenue reports for distribution to staff

Coral Gables, Fl

-Handled all office and personal administrative duties for both the President and CEO, including coordinating extensive worldwide travel agendas, overseeing health/dental insurance issues and handling personal banking-Organized company's participation in various technology trade shows, including handling travel arrangements, planning booth set-up / product displays and shipping show materials-Planned board meetings, national and international sales meetings and coordinatedquarterly conference calls for shareholders and board members

Miami, Fl

-Handling accounts payable/receivable and collections.-Processing weekly payroll for approximately 150 temporary employees.-Researching credit history for new clients to determine in house credit line. -Researching criminal history for applicants upon client request.-Planning in house functions and office events.-Preparing weekly employment advertisements for various newspapers-Coordinating/preparing bulk mailings of company literature.-Preparing quality questionnaires for clients at the end of each assignment.