Kimberly Satterfield Email & Phone Number

Delaware, United States

New Castle, DE

• Provide supervisory oversight of a staff of five (5) Social Service Administrators housed in different offices, each with unique roles and responsibilities and varying levels of experience.
• Represent DMMA on various committees and work groups as needed.
• Conduct analysis of new and revised federal and state regulations to determine the potential impact for DMMA.
• Represent DMMA at Legislative Committee meetings and hearings.
• Research various proposed and/or required initiatives, as directed by DMMA Administration, and draft reports detailing findings, recommendations, etc. as indicated by the subject matter.
• Research and respond to various high-level policy-related inquiries (eligibility, program, provider, etc.).

New Castle, Delaware

• Managed the Administrative Procedures Act (APA) process for the Division of Medicaid and Medical Assistance (DMMA) and the Division of Social Services (DSS).
• Maintained Title XIX (Medicaid) and Title XX I (CHIP) Manuals.
• Represented DMMA in matters relating to the Delaware Register of Regulations and the Delaware Administrative Code, including reviewing documents filed for the Delaware Register to ensure they contain all required.
• Coordinated with multiple parties, such as the Chief of Policy, Planning, and Quality, the Chief of Financial Management, the Deputy Director of the Division of Developmental Disabilities, and other subject matter.
• Act as liaison with CMS to ensure compliance with Medicaid regulations.
• Research and analyze federal and state regulations, guidance from the Centers for Medicaid and Medicare Services (CMS), the Social Security Act, and other regulatory guidance to provide direction regarding issues.

New Castle, DE

• Plan and establish training priorities and implement strategic initiatives for the Justice of the Peace (JP) Court.
• Develop and implement training programs, inclusive of curricula, syllabus, and materials; such as the Basic Clerical Education (BCE) Program for the JP Court’s Judicial Case Processor (JCP). The BCE Program is an.
• Developed and implemented the first state-wide Annual JCP Conference.
• Use instructional technology such as smart boards, interactive PowerPoint presentations, and on-line learning.
• Provide oversight for the Learning Management System.
• Assists Court Manager and Supervisors in developing facilitation and training skills to implement in their courts.

Newark, Delaware

• Work with designated Principle Investigator’s (PIs) to process and coordinate grant solicitation information and sponsor requirements.
• Collect, review, and synthesize proposal information including budget justification, certifications, and completed budget. Make recommendations as appropriate.
• Recommend matching funds sources.
• Act as liaison between PIs and the Research Office on any proposal issues.
• Collaborate with PIs to develop competitive proposals and assist in securing independent funding for projects.
• Coordinate and submit complete proposal packages to the Research Office using Cayuse or other appropriate programs.

Visalia, California Area

• Supervise, train, and evaluate staff.
• Review correspondence, reports, and other material with appropriate personnel.
• Conduct staff meetings.
• Resolve operational difficulties experienced by subordinate staff through discussions with appropriate authorities
• Develop effective working relationships with members of various community groups and public and private agencies related to the delivery of Services.
• Analyze the current operation and structure of various programs, divisions, and branches recommending more cost effective options.

• Maintained an average of 125% of quota.
• Attended networking events culminating in new client acquisitions.
• Maintained and grew existing client relationships.
• Developed a vertical marketing plan for the financial industry. This involved cultivating relationships with an existing client base and generating net new clients in the financial industry.

• Achieved and surpassed sales quota consistently.
• Managed partner relationships in order to generate sales leads.
• Managed existing client relationships to ensure future business.
• Monitored and reported sales volume, financial and business transactions.
• Led a cross-functional team with representatives from customer service, IT, and logistics. This involved providing timely and effective support to key accounts.
• Prepared written status reports for upper management.

• Maintained an average of 110% of quota.
• Advanced from Sales Executive to Senior Sales Executive with-in 5 months.
• Trained, supervised and mentored 5 sales representatives.
• Motivated staff to meet and exceed established sales goals and objectives by developing effective sales incentives.
• Attended networking groups to develop relationships and new business.

Masters Of Business Administration (Mba), Business

B.S, Business Administration, Marketing

Education record