Kimber Maroney Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Conducting both web-based and in-person training sessions for customers and employees to improve product knowledge and drive adoption.Handling and addressing customer support inquiries across multiple channels, resolving technical issues efficiently while ensuring seamless product performance and timely communication.Partnering with Sales and Marketing teams to assist in renewal efforts, identify up-sell opportunities, and contribute to the development of promotional content based on the voice of the customer.Regularly evaluating processes to refresh training materials and refine onboarding practices, ensuring they stay aligned with new product features and user interface updates to enhance customer experience.

Phoenix, Arizona, United States

Leading overnight camps primarily for children in grades 3-8 by implementing games and learning activities from several age-appropriate, standards-based, and zoo-themed curriculaManaging time by following a nightly schedule and prioritizing activities that affect other zoo staff and night camp groups when adjustments to the schedule need to be madeCommunicating with all necessary parties when unexpected circumstances arise, which may include other instructors, supervisors, campers, chaperones, and/or park rangers depending on the situationOrganizing the physical space by setting up campsites and curriculum materials before campers arrive, then cleaning up all materials and storing them properly for the next group after the campers leave

Phoenix, Arizona Area

*Seasonal: Summer Only*Provided a quality summer camp experience by maintaining a friendly, helpful, positive, and professional working attitudeInitiated discussions with campers by using humor, friendliness, and enthusiasm to effectively foster a safe and fun learning environmentEffectively managed time by prioritizing scheduled activities that affected other zoo staff members, and adjusting the more flexible activities accordinglyArrived at the check-in table each morning with a smile on my face ready to greet campers for another fun day of learning and exploring

Teaching dance based fitness classes through verbal and visual cues, emphasizing the importance of proper form and techniqueModifying movements for individuals seeking more or less of a challenge, thus ensuring that all participants can have an effective workout regardless of skill levelConnecting with customers to make their workout feel personal by building strong relationships, and helping customers to discover that exercise can be fun

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Contributing a mid-level management role to a team of Records Analysts to receive, process, and maintain custody of aircraft and engine technical records in accordance with retention requirements in the Code of Federal Regulations, Title 14, part 121.380Identifying priorities within the department between daily processes and special projects, then deploying resources, such as personnel, working hours, and supplies as necessary to accomplish these tasksUtilizing programs such as Google Docs and Microsoft Excel to track various data, including department production, aging technical records, missing technical records, and FAA requests for access to recordsCollecting and organizing necessary reports and documents for internal and external audits on a monthly, quarterly, and annual basis, then analyzing the results and actively seeking a root cause of any audit findings in order to make department processes more effective and efficient, while still operating within the company's General Procedures ManualAuditing engine logbooks to ensure all components installed on the engine, especially life limited components, have been documented in the logbook and are tracking total time and cycles flown correctly to prevent an overflyCollaborating with engine shop personnel (based in Houston, Texas) via email and phone communication to keep track of engines that are due to vendors or lessors, and ensuring all logbook information is complete and accurate in order for the engine to be inducted in a timely manner

Phoenix, Arizona Area

Planned and implemented lessons to incorporate a variety of health and fitness topics with physical activity in order to help students develop in the cognitive, affective, and psychomotor domainsAligned lesson plans with both the National and Arizona State K-12 Physical Education and Health Standards to contribute to a holistic education for students based on age appropriate outcomesEncouraged maximal student participation by gauging student success through a gradual release teaching structure and offering additional challenges or simplifications to students of differing abilities within each class

Earned a Bachelor of Arts degree in Kinesiology, which also included K-12 health and fitness teaching certification

Planned weekly events for PLU students to promote having fun on campus on the weekendsCollaborated with a partner and a supervisor to divide responsibilities relating to the event planning and advertising

Big Sky, Montana

*Seasonal: Summer Only*Provided exceptional guest experiences by confidently leading guests through a variety of challenge course activities, including two zipline courses and a high ropes courseDemonstrated knowledge in safety procedures before and during each tour to ensure guest comfortInteracted with guests of all ages to assess the needs of each tour group and customize the experience meet the specific needs of the guests at handEducated guests by offering interpretive knowledge of Big Sky resort and the greater Yellowstone area based on their interests and level of engagement