We fulfill the needs and fuel the potential of our guests. That means making Target your preferred shopping destination in all channels by delivering outstanding value, continuous innovation and exceptional experiences—consistently fulfilling our Expect More. Pay Less.® brand promise.As a Store Leader, I oversaw all store operational procedures from open to close and ensuring a safe and secure environment for both Team Members and Guests- Lead a team of Executive Team Leaders who were responsible for sales performance and driving continuous improvement to impact total store profitability and company EBIT- Ensured the store consisted of highly talented leaders and reinforced Target’s expectations for a consistently safe, compliant and vibrant team culture- Provide coaching and consultation related to employee relations and change management throughout the liquidation process to 4 Salaried leaders and 120 plus hourly employees - Escalated opportunities to influence District success- Support community partnership and engagement efforts to ensure store acts as a good neighbour

200+ Team Members. Sales $30m+Responsible for 3 Team Leaders in all Softlines (Fashion) Departments and Front End Operations. Reporting to Store Team Leader, District Team Leader • Driving profitable sales through coaching and development of Team Members and Team Leaders • Streamlining operations at Front End to drive a guest experience that exceeds guest expectations and is clean and safe.• Manage day to day operations of the Front End team, including education on how to drive profitable sales.• Manage day to day operations of the Softlines team, including accurate signing and pricing as well as ensuring quality merchandise presentation.• Assess store opportunities as the Leader on Duty, focusing on goals to assign tasks and follow up to ensure completion.• Consistently model and teach the importance of providing guest service• Drive an inclusive culture that fosters a strong collaborative team working together toward a common goal.• Plan, interview and assess talent, creating a strong, balanced team with consistent follow up and constructive feedback through active performance management.• Ensure payroll integrity managing the staffing and scheduling of my workcenter.• Drive a profitable sales culture by prioritizing and driving continuous improvement in operations.• Influence a strong shortage awareness culture by understanding and teaching how operational procedures impact gross margin.• Supports personal development of Team Leaders for promotion• Liaise with ETL-HR to support with Team Builder activities as well as community partnerships and initiatives

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• Managed seven branches and up to 30 full-time employees; monitored overall performance including customer service, employee development and retention, year over year marketplace growth, profitability and cost management. • Increased overall customer service score from 73% to 85% by effectively training employees, providing incentives and rewards to improve morale, encouraging customers to provide feedback regarding experience through direct follow up and establishing a customer service protocol• Earned a reputation for employee development and retention, excellence customer service, strong business to business sales and the ability to generate substantial profits while controlling costs • Attained an 83% customer service top box score; 86% employee retention rate, 12% marketplace growth, 29% profitability growth while reducing costs by 67%