Dale Carnegie Southern Los Angeles(Operations and Marketing)• Managed day-to-day operations to meet various franchise goals• Created yearly/monthly budgets and monitored P&L• Created and managed franchise website to target local audience• Developed on/offline marketing campaigns to drive enrollments• Implemented web-based team collaboration tools• Managed adoption of the new corporate & brand identity

(Marketing and Special Projects)• Managed marketing strategies for admissions• Managed logistics for various events (graduation, orientation,• Managed online lead-gen and SEM/SEO vendors• Oversaw all creative developments and execution of campaigns• Managed and monitored social media properties and reputation sites• Reviewed and executed sponsorships and partnerships• Prepared keynote presentations for various CEO speaking engagements(Operations/HR)• Implemented online HR Management solution to streamline full HR life cycle - recruitment, onboarding, retention, performance, development, and termination• Designed workflow framework and implemented Salesforce integration• Created and managed policies and procedures for various departments• Oversaw in-house IT personnel and outsourced IT vendor

Regional Headquarters, The Americas(Business Development)• Established partnership with Bank of America and American Express• Launched and promoted Asiana Visa and Asiana American Express Card(Internet Marketing)• Managed launch of English global websites (US, UK, Germany, & Singapore)• Coordinated design of the website from wireframe to UI and UX• Established partnerships with online travel agencies (Expedia, Orbitz, Travelocity, etc.)(Advertising/PR)• Oversaw strategic planning, budgeting, media buying, and creative development• Coordinated with various media (TV, Prints, Radio) for exposure• Managed nationwide sponsorships and events• Created and launched social media presence