Experienced business operations professional with 10+ years of proven expertise in optimizing revenue operations and enhancing sales efficiency in SaaS across various healthcare industries such as telehealth, pharmaceutical consulting, health insurance, and medical device. Skilled in utilizing tools like Salesforce, HubSpot, Looker, Jira, Asana, and Monday to analyze data, optimize sales processes, and track KPIs. Achieved a remarkable increase in sales revenue by 20% year-over-year through process optimization and data-driven strategies. Accomplished at cross-functional collaboration and customer-centric lead management, resulting in a 15% reduction in sales cycle time and enhanced operational efficiency.Areas of Expertise:Salesforce - HubSpot - Looker - Asana - SFDC Reporting/Dashboard Creation - Project Management - Sales Process Optimization - Coaching/Development - Data Analysis - Strategic Planning - Cross-Functional Team LeadershipSkills and Core Competencies: • Salesforce Expertise: Demonstrated excellence in SFDC Reporting/Dashboard Creation and sales support tools utilization to streamline operations and improve reporting efforts.• Proficiency in HubSpot and Looker: Skilled in managing leads, operational overhauls, and delivering data-driven insights to support business goals.• Project Management: Proven track record in strategic planning, project execution, and managing cross-functional teams to maximize profitability and drive organizational success.• Sales Process Optimization: Extensive experience refining sales operations, enhancing sales productivity, and utilizing sales support tools.• Coaching and Development: Committed to fostering high-performing teams, training staff, and providing continual development opportunities.• Data Analysis: Excellent ability to analyze data, track company-wide KPIs, and leverage insights to make informed business decisions.• Strategic Planning: Proficient in devising and executing strategic plans to increase departmental productivity and contribute to the company's bottom line.• Cross-Functional Team Leadership: Demonstrated leadership in facilitating cross-functional collaboration and fostering relationships to improve business processes and profitability.