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Kim Burchick Email & Phone Number

Senior Client Technical Analyst at Experian Payments at Experian Payments
Location: Murfreesboro, Tennessee, United States 11 work roles 2 schools
1 work email found @aspect.com 2 phones found area 615 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email k****@aspect.com
Direct phone (615) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Client Technical Analyst at Experian Payments
Location
Murfreesboro, Tennessee, United States
Company size

Who is Kim Burchick? Overview

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Quick answer

Kim Burchick is listed as Senior Client Technical Analyst at Experian Payments at Experian Payments, a company with 43 employees, based in Murfreesboro, Tennessee, United States. AeroLeads shows a work email signal at aspect.com, phone signal with area code 615, and a matched LinkedIn profile for Kim Burchick.

Kim Burchick previously worked as Senior Client Technical Analyst at Experian Payments and Customer Care Engineer at Aspect Software. Kim Burchick holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science from Gannon University.

Company email context

Email format at Experian Payments

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{first}.{last}@aspect.com
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AeroLeads found 1 current-domain work email signal for Kim Burchick. Compare company email patterns before reaching out.

Profile bio

About Kim Burchick

An effective leader with extensive experience in coaching and supporting teams. Results driven professional that meets key metrics in a call center environment. Possess proven ability to build effective teams to meet the needs of internal and external customers. Key competencies include:• Strong analytical and problem solving skills• Ability to manage/work independently as well as with teams• Collaborated with other departments to provide seamless support to customers• Improved processes to drive efficiency and cut costs.

Listed skills include Technical Support, Call Centers, Hardware, Microsoft Office, and 19 others.

Current workplace

Kim Burchick's current company

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Experian Payments
Experian Payments
Senior Client Technical Analyst at Experian Payments
rugby, warwickshire, united kingdom
Website
Employees
43
AeroLeads page
11 roles · 22 years

Kim Burchick work experience

A career timeline built from the work history available for this profile.

Senior Client Technical Analyst

Current

Franklin, Tennessee

Feb 2019 - Present

Customer Care Engineer

Brentwood, Tn.

  • Provide remote technical and Application problem resolution and escalation assistance related to Aspect products
  • Diagnose, troubleshoot, repair and debug complex computer systems and software
  • Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software
Apr 2015 - Dec 2018

Prosupport Chat Team Lead/Technical Supervisor

Dell Nashville, TN

  • Developed agents through motivating, monitoring, auditing, coaching, and counseling them through an ongoing process.
  • . Identified multiple fraud instances and worked closely with the Security team to file charges against the individuals involved.
  • Resolved customer escalated issues through to a positive resolution.
  • Contributed to management team objectives through teamwork.
  • Ensured efficient performance of the team through balancing human and technical resources.
  • Contributed to ongoing improvement process.
Dec 2003 - Apr 2015

Team Lead

2004 - 2015 ~11 yrs

Team Lead

2004 - 2015 ~11 yrs

Prosupport Voice Team Lead/Technical Supervisor

Greater Nashville Area, TN

  • On boarded Nashville’s most recent ProSupport new hire voice team and led them through conversion from a voice team to a chat team earlier this year.
Sep 2008 - Feb 2014

Prosupport Chat Team Lead/Technical Supervisor

Greater Nashville Area, TN

  • Converted agents to ProSupport as far as policy changes like the addition of Best Effort support, etc.
Feb 2008 - Sep 2008

Gold Chat Team Lead

Greater Nashville Area, TN

  • Assisted agents in the transition from a Core Chat queue to Gold chat with the changes in policy, etc.
Jun 2006 - Feb 2008

Basic Hardware Chat Team L2 Support

Greater Nashville Area, TN

  • Developed the Core External Customer Chat queue from their inception, to on boarding of agents through development of business processes, metrics and audits to measure the team
Jan 2006 - May 2006

Outbound Voice Team L2 Support

Greater Nashville Area, TN

  • Provided support to the Core Outbound Voice Team from the start of the queue. Assisted with the technical writing for the process as well as built the audit form and metrics used to measure the team performance.
Dec 2004 - Dec 2005

Client Technical Support Sr. Associate

Greater Nashville Area, TN

  • Provided customers with information and technical support for client products and services through inbound phone calls
  • Worked with customers, help desk agents and technical team members to resolve technical issues
Nov 2003 - Dec 2004
Team & coworkers

Colleagues at Experian Payments

Other employees you can reach at experian.co.uk. View company contacts for 43 employees →

2 education records

Kim Burchick education

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science

FAQ

Frequently asked questions about Kim Burchick

Quick answers generated from the profile data available on this page.

What company does Kim Burchick work for?

Kim Burchick works for Experian Payments.

What is Kim Burchick's role at Experian Payments?

Kim Burchick is listed as Senior Client Technical Analyst at Experian Payments at Experian Payments.

What is Kim Burchick's email address?

AeroLeads has found 1 work email signal at @aspect.com for Kim Burchick at Experian Payments.

What is Kim Burchick's phone number?

AeroLeads has found 2 phone signal(s) with area code 615 for Kim Burchick at Experian Payments.

Where is Kim Burchick based?

Kim Burchick is based in Murfreesboro, Tennessee, United States while working with Experian Payments.

What companies has Kim Burchick worked for?

Kim Burchick has worked for Experian Payments, Aspect Software, and Dell.

Who are Kim Burchick's colleagues at Experian Payments?

Kim Burchick's colleagues at Experian Payments include Stephen Francis, Sue Wright, Thao Nguyen, Jo Francis, and Stephen Hawkes.

How can I contact Kim Burchick?

You can use AeroLeads to view verified contact signals for Kim Burchick at Experian Payments, including work email, phone, and LinkedIn data when available.

What schools did Kim Burchick attend?

Kim Burchick holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science from Gannon University.

What skills is Kim Burchick known for?

Kim Burchick is listed with skills including Technical Support, Call Centers, Hardware, Microsoft Office, Customer Service, Team Leadership, Windows 7, and Management.

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