Kim Burchick Email & Phone Number
@aspect.com
2 phones found area 615
LinkedIn matched
Who is Kim Burchick? Overview
A concise factual answer block for searchers comparing this professional profile.
Kim Burchick is listed as Senior Client Technical Analyst at Experian Payments at Experian Payments, a company with 43 employees, based in Murfreesboro, Tennessee, United States. AeroLeads shows a work email signal at aspect.com, phone signal with area code 615, and a matched LinkedIn profile for Kim Burchick.
Kim Burchick previously worked as Senior Client Technical Analyst at Experian Payments and Customer Care Engineer at Aspect Software. Kim Burchick holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science from Gannon University.
Email format at Experian Payments
This section adds company-level context without repeating Kim Burchick's masked contact details.
AeroLeads found 1 current-domain work email signal for Kim Burchick. Compare company email patterns before reaching out.
About Kim Burchick
An effective leader with extensive experience in coaching and supporting teams. Results driven professional that meets key metrics in a call center environment. Possess proven ability to build effective teams to meet the needs of internal and external customers. Key competencies include:• Strong analytical and problem solving skills• Ability to manage/work independently as well as with teams• Collaborated with other departments to provide seamless support to customers• Improved processes to drive efficiency and cut costs.
Listed skills include Technical Support, Call Centers, Hardware, Microsoft Office, and 19 others.
Kim Burchick's current company
Company context helps verify the profile and gives searchers a useful next step.
Kim Burchick work experience
A career timeline built from the work history available for this profile.
Customer Care Engineer
- Provide remote technical and Application problem resolution and escalation assistance related to Aspect products
- Diagnose, troubleshoot, repair and debug complex computer systems and software
- Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software
Prosupport Chat Team Lead/Technical Supervisor
- Developed agents through motivating, monitoring, auditing, coaching, and counseling them through an ongoing process.
- . Identified multiple fraud instances and worked closely with the Security team to file charges against the individuals involved.
- Resolved customer escalated issues through to a positive resolution.
- Contributed to management team objectives through teamwork.
- Ensured efficient performance of the team through balancing human and technical resources.
- Contributed to ongoing improvement process.
Team Lead
Team Lead
Prosupport Voice Team Lead/Technical Supervisor
- On boarded Nashville’s most recent ProSupport new hire voice team and led them through conversion from a voice team to a chat team earlier this year.
Prosupport Chat Team Lead/Technical Supervisor
- Converted agents to ProSupport as far as policy changes like the addition of Best Effort support, etc.
Gold Chat Team Lead
- Assisted agents in the transition from a Core Chat queue to Gold chat with the changes in policy, etc.
Basic Hardware Chat Team L2 Support
- Developed the Core External Customer Chat queue from their inception, to on boarding of agents through development of business processes, metrics and audits to measure the team
Outbound Voice Team L2 Support
- Provided support to the Core Outbound Voice Team from the start of the queue. Assisted with the technical writing for the process as well as built the audit form and metrics used to measure the team performance.
Client Technical Support Sr. Associate
- Provided customers with information and technical support for client products and services through inbound phone calls
- Worked with customers, help desk agents and technical team members to resolve technical issues
Colleagues at Experian Payments
Other employees you can reach at experian.co.uk. View company contacts for 43 employees →
Stephen Francis
Colleague at Experian Payments
Leicester, England, United Kingdom, United Kingdom
View →
SW
Sue Wright
Colleague at Experian Payments
Greater Derby Area, United Kingdom
View →
TN
Thao Nguyen
Colleague at Experian Payments
Vietnam, Viet Nam
View →
JF
Jo Francis
Colleague at Experian Payments
Greater Coventry Area, United Kingdom
View →
SH
Stephen Hawkes
Colleague at Experian Payments
United Kingdom, United Kingdom
View →
NT
Norman Taylor
Colleague at Experian Payments
Greater Coventry Area, United Kingdom
View →
SZ
Stephy Zuchy
Colleague at Experian Payments
Marseille, Provence-Alpes-Côte d'Azur, France, France
View →
BM
Brad Moore
Colleague at Experian Payments
Nottinghamshire, England, United Kingdom, United Kingdom
View →
DD
David Doran
Colleague at Experian Payments
Nottinghamshire, England, United Kingdom, United Kingdom
View →
CD
Chris Dixon
Colleague at Experian Payments
Nottinghamshire, England, United Kingdom, United Kingdom
View →
Kim Burchick education
Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science
A+ And Network +
Frequently asked questions about Kim Burchick
Quick answers generated from the profile data available on this page.
What company does Kim Burchick work for?
Kim Burchick works for Experian Payments.
What is Kim Burchick's role at Experian Payments?
Kim Burchick is listed as Senior Client Technical Analyst at Experian Payments at Experian Payments.
What is Kim Burchick's email address?
AeroLeads has found 1 work email signal at @aspect.com for Kim Burchick at Experian Payments.
What is Kim Burchick's phone number?
AeroLeads has found 2 phone signal(s) with area code 615 for Kim Burchick at Experian Payments.
Where is Kim Burchick based?
Kim Burchick is based in Murfreesboro, Tennessee, United States while working with Experian Payments.
What companies has Kim Burchick worked for?
Kim Burchick has worked for Experian Payments, Aspect Software, and Dell.
Who are Kim Burchick's colleagues at Experian Payments?
Kim Burchick's colleagues at Experian Payments include Stephen Francis, Sue Wright, Thao Nguyen, Jo Francis, and Stephen Hawkes.
How can I contact Kim Burchick?
You can use AeroLeads to view verified contact signals for Kim Burchick at Experian Payments, including work email, phone, and LinkedIn data when available.
What schools did Kim Burchick attend?
Kim Burchick holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General/Computer Science from Gannon University.
What skills is Kim Burchick known for?
Kim Burchick is listed with skills including Technical Support, Call Centers, Hardware, Microsoft Office, Customer Service, Team Leadership, Windows 7, and Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial