Kim Carlobos Email & Phone Number

Calabarzon, Philippines

Pasay, National Capital Region, Philippines

•Managed delegated phone and online tickets for clients and consumers •Quickly upskilled from Customer Service Associate to Back Office Delegate who mostly handled tasks from our company directly.

• Consultancy Project•Meet with Client’s IT Team to assess client’s current Netcast v4 Setup • Based on assessment, provide recommendation on how client’s existing setup should be migrated to the new service, i.e if additional development/customizations is required

Batch Monitoring - key responsibilities are; Line monitoring, Batch Processing & Data Migration

•IT Analyst (Helpdesk) – Supporting Bank Employees throughout their daily Hardware/Software Issues and probable outages via but not limited to Phone Assistance/Chat Support/Email

Graphic Designer/Photographer for the chains of establishments under Shapes Management who specialize in Hospitality Management. Such as; URBN BGC, Relik Tapa’s, Salo, and the now existing URBN QC.Multimedia Artist

Graphic Designer/Photographer for the chains of establishments focused on Kids Apparels, such as Barbie Philippines, Ogalala, Elle Inc, M7J Kids Republic, etc.