Supporting Technology and Global Services communications needs.

Freelance communications for Johnson & Johnson, Monument Chemical.

Supporting the Clinical Research, Medical Science and Regulatory Affairs (CMRA) function, building a communications infrastructure for strategic communications plan and overall strategy including developing a new SharePoint web site hub for other connected sites.

Supporting supply chain change management on major, global cyber security project. Re-designing and launching/ managing web site, social media, site tool kits, newsletter, stakeholder database, organizing demonstrations of cyber security capabilities for leaders and stakeholder groups, aligning messaging with enterprise level communications, and ensuring a singular brand identity.

At Novartis, provide Diversity and Inclusion (D&I) communications for U.S. Pharma division including:• Complete redesign and organization of D&I SharePoint intranet site to meet branding guidelines, provide intuitive navigation and new capability to display ERG and Center of Excellence programs and activities through text and photo galleries. Trained to maintain site via SharePoint content management.• Redesign FlexConnect intranet site to formalize flexible work arrangements initiative, making site more intuitive and relatable to all associates regardless of tenure with Novartis. Identify and find solutions for disconnects between different layers of site; test links and tools; ensure that site and print collateral align in terms of content, grammar and style.• Create D&I Annual Summary Brochure, assist in collecting content and photos of the year’s events and activities; write content and worked with designers on layout and design within Novartis branding guidelines. Manage review process and make/coordinate edits; work through multiple drafts to arrive at final. Coordinate printing and creation of digital flipbook.• For major D&I programs (including Multicultural Leadership Program three-day workshop; Disability Mentoring Day for 130 disabled teens from neighboring communities; Winning Styles professional development program) write invitation, functional logistic communications, speaking points for presenters, PowerPoint decks, promotional materials, printed thank you notecards, and post-event brochure).

Working with HPE (Hewlett Packard Enterprise), at Merck pharmaceutical, managed internal and change management communications for global software infrastructure transformation, including:• Working with consultant and client IT team to translate technical language into a story that employees could understand and support. • Create internal project branding (logo and tag line) for application to all promotional materials.• Build awareness and buy-in for the initiative’s benefits through emails, newsletters, posters and other channels to drive acceptance and business success. • Working with consultant and client IT team, draft and gain sign-offs from leadership for all migration implementation communications, transitioning servers to new infrastructure. Create and communicate multi-year calendar of step/stacked server transitions from ramp-up through hyper-care period.• Provide support during critical crisis hacking period, for 24-7 efforts in restoring all company servers globally.

• Responsible for change management communications of company-wide transformation initiatives towards operational models that broke down silos, were more efficient, streamlined and customer focused.• Develop communications strategy, presentations, leader tool kits, announcements and town halls - promoting a collaborative culture and engaging, informing and preparing employees for change.• Work with change managers in creating and implementing communications plan in support of information gained in stakeholder analyses.• Create communications for all phases of pilot group rollouts in testing planned operational changes.• Write and post articles on team intranet to continually promote and inform associates of planned, current and completed initiatives, with emphasis on the benefits and implications.

For Johnson & Johnson unit acquisition: • In preparation for acquisition in a major global pharmaceutical company: development of global change management plan including employee handbook, senior leader talking points, tool kits, and communications/engagement activities to help leaders and employees understand, adapt to and embrace cultural and operational changes.• Create separate versions of off/on-boarding instructions for employees in 15 countries.

Developed and implemented communications strategy for President, Global Sales, to inform, motivate and educate global sales team.• As the voice of the President, write, edit and direct distribution of monthly message to global sales team. In the six months since its launch, requests for the newsletter increased distribution by 33% and views by 227%.• Write video scripts, presentation talking points, announcements and a regular schedule of social media messaging. • Lead team that coordinated and streamlined inter-departmental collection of contract wins, creating a central repository with consistent information and reduced sales staff contact.• Partner with communications and marketing teams to align, support and coordinate messaging across Enterprise.

Manage health, wellness and benefits communications from planning and concept through writing and editing, vendor management, production and delivery to all employees throughout the U.S.• Create intranet content management, wellness promotions at local sites, email campaigns to targeted audiences, quarterly wellness magazine and more.• Create all benefits communications for annual enrollment including enrollment guide, leadership communications, plasma screen messaging, intranet content, posters, flyers, videos, emails, and posters.• Partner with department members to develop transition toward corporate divestiture including knowledge sharing documentation and inventory management.

Clients included Bristol-Myers Squibb, Davis & Co./Johnson & Johnson and Cognipath Partners LLC

Managed corporate communications for North American employee base of 16,000. Coordinated with global employee communications team for employee base of 98,000.• Created and implemented communications plans and projects for diversity, recruiting, benefits, EVP, learning and development, sustainable development, health and safety, and legal compliance.• Key member of a global team that developed company’s first EVP (Employer Value Proposition) to promote the company as an employer of choice. Developed creative branding solutions for the global campaign to engage diverse current and prospective employees in different geographic cultures. • Launched first town hall meeting in more than six years, with topics appealing to emotional aspects of the company’s initiatives; 87% of employees reported that the meeting was an important and relevant source of information; 95% indicated that the presentations were valuable, interesting and inspiring.• As a member of an acquisition/integration communications team, implemented employee communications for largest Euro-U.S. acquisition in history including work on award-winning integration communications plan.

Managed all HR communications for the U.S. employee population of 10,000.• Met or exceeded all deadlines for a successful 2005 enrollment, resulting in a 93% participation rate for the first active enrollment in three years. Introduced new benefits and an online medical estimator tool with 50% usage rate, considered exceptional for a first-time client with employees having limited PC access. Costs were 43% under budget.• Designed, promoted and launched new HR intranet site with intuitive navigation, engaging visuals and effective tools, helping employees make informed decisions on their benefits (“Impact Award - Direct Mail Piece Promoting Unique Web Landing Page,” NJ Business Marketing Association, ICI, 2006).• Introduced and educated employees and HR staff on wellness initiatives including disease management and personal health risk assessments. Customized vendor web sites, specs and scripts. Participation rate exceeded vendor’s projection by 25%.