KBConcierge Services, LLC performs a wide range of personal and professional services to Greater New Orleans area clients with demanding schedules. We are uniquely positioned to manage office and household tasks & errands, business and social calendars, travel research and plans, seasonal and stock vacation home & rental management, and much more. Let us manage the things that must be done, while you focus on what you want to do.

Independently manages the clerkships of Obstetrics/Gynecology and Surgery for Ochsner Clinic for 50+ students ensuring their educational success through creative scheduling, monitoring of assessments, and coaching and mentoring. Manages the full spectrum of student performance evaluations, student housing, NBME testing, grade reporting, and database management, recruitment, orientation and onboarding, special events, ceremonies, and healthcare simulation experiences. • Acts as a liaison with physicians and multi-disciplinary team members to provide excellent curriculum delivery with accountability and confidentiality. • Communicates with global colleagues in Brisbane, Australia to implement policies and guarantee successful student experience on both sides of the world. • Successfully increased student satisfaction surveys from 73% to 92%. • Consistently improved job performance ratings rising from “achieves expectations” to “outstanding performance” in current position.• Adapted and delivered curriculum virtually to ensure program continued during the pandemic, achieving a 96% residency match. • Creates and delivers presentations dealing with orientation, onboarding, and employee well-being for consistency and a successful student experience. • Markets to and recruits physicians as faculty for Ochsner Clinical School teaching faculty, along with recruiting students nationally. • Completed Lean Yellow Belt Certification.• Awarded the Clinical Education Excellence Award for Top Third Year Clerkship in Mental Health.

Provided complex outpatient case management to physically and mentally ill adult patients. Linked them with community resources and guided them through preventative care strategies whereby saving healthcare dollars, reducing hospital admissions, and alleviating family distress.