Kim Clair Email & Phone Number

Mississauga, On, Ca

Cambridge, Ont.

•Lead team of four to focus on supporting the Sales team with day to day tactics, reporting and analytics, opportunity/project pipeline management, and process improvement •Improved pricing , new product and customer line review processes and develop expectations and guidelines to increase efficiency and drive business growth •Lead Customer experience project to drive cross-functional focus and improvement and increased customer satisfaction

Cambridge, Ont.

•Implementation of operational rigor and processes to drive Sales growth and productivity and improve forecasting and demand planning•Operating rhythm and rigor for sales management metrics, analytics and reporting•Product assortment determination process•Own and drive the budget process across the Sales team•Implementation of CRM system

Mississauga, Ont.

Facilitated and lead the implementation of Canadian sales operations strategies and processes to drive Short and long term business objectives.•Managed the development and implementation of a streamlined Sales estimating process through the use of a common template and operating rhythm for tracking and reporting pipeline and managing sales metrics through analytics resulting in more time for Sales Leaders to focus on Customers vs reporting and improved forecasting accuracy. •Drove… Show more Facilitated and lead the implementation of Canadian sales operations strategies and processes to drive Short and long term business objectives.•Managed the development and implementation of a streamlined Sales estimating process through the use of a common template and operating rhythm for tracking and reporting pipeline and managing sales metrics through analytics resulting in more time for Sales Leaders to focus on Customers vs reporting and improved forecasting accuracy. •Drove quarterly rhythm of territory reviews with action plan tracking to align with objectives, achieve budgets, set performance expectations and identify risks and opportunities by Sales Manager.•Early adopter of Salesforce.com and created reports to manage forecasts and pipeline that resulted in reduced manual spreadsheet work by Sales Leaders and drove consistency and accuracy within the team of 25 Sales Managers through training sessions and SOP development and communication.•Managed and drove weekly call rhythm with functional/process owners to determine corrective actions on Canada specific IT issues and retain focus on core issues that impacted business. •Efficiently resolved Incentive Compensation issues through root cause analysis and corrective action plan execution to ensure accurate, on-time payment and continued engagement of Sales team and drove new SOP for support team to prevent future issues. •Completed Channel Partner agreements and ensured execution of documents to align with Business policy and compliance requirements.•Established an agreement and plan with leading Canadian Industry organization Electro-fed for reporting and submission of data to gain important market knowledge and strategic decision making. •Developed and executed training plan for new hires into Commercial Leadership Program to ensure smooth transition into roles. Show less

Oakville

•Led IT project team of 20 to implement system and process changes to increase visibility and accuracy of reporting and order performance through elimination of third party reporting tools and resources and full integration into US based system within 12 month timeline.•Led implementation and rollout of branded Cdn programs including pricing, inventory, forecasting, training and marketing resulting in $7.5M in incremental sales.•Developed standardized reporting templates and operating… Show more •Led IT project team of 20 to implement system and process changes to increase visibility and accuracy of reporting and order performance through elimination of third party reporting tools and resources and full integration into US based system within 12 month timeline.•Led implementation and rollout of branded Cdn programs including pricing, inventory, forecasting, training and marketing resulting in $7.5M in incremental sales.•Developed standardized reporting templates and operating rigor across organization to maximize efficiency and implemented new processes to manage business metrics and minimize sales gaps.•Developed SOP documentation and executed training across OTR organization to drive consistency, rigor and compliance. Show less

Mississauga, On

•Defined and created a new marketing team of five new roles consisting of Marketing, Category Mgmt.and Product operations to drive specific needs of Canadian market. •Developed Marketing plans and strategies for the Canadian Market in all channels of business.•Defined Category Management role and implemented with major national customer and drove incremental sales of $1.0M.•Organized and coordinated a successful grand opening event of a new Canadian Assembly Centre to support growth… Show more •Defined and created a new marketing team of five new roles consisting of Marketing, Category Mgmt.and Product operations to drive specific needs of Canadian market. •Developed Marketing plans and strategies for the Canadian Market in all channels of business.•Defined Category Management role and implemented with major national customer and drove incremental sales of $1.0M.•Organized and coordinated a successful grand opening event of a new Canadian Assembly Centre to support growth plan. •Drove share growth in Canada by introducing and commercializing new products, and determined and managed process improvement changes to drive profitability and compliance.•Supported Major Canadian retailer as interim Sales Manager and continued support throughout line review process to ensure seamless support and service of customer needs to drive $1.8M in sales.•Led customer solicitations and supported sales operations activities through playbook development and management, in addition to facilitation of Sales Leadership team actions.•Lead role in Global and local Solicitation of key retail accounts totaling $38.0M. Show less

Oakville, On

•Managed all new product rollouts and marketing efforts and launched 38 new products that drove $10M/yr. Co-ordinated first direct import program for GE with global teams.•Led and executed SCOP (Category review process) that drove $300k in incremental sales•Transitioned Home Electric Products business and ensured seamless uninterrupted service to customers related to order and inventory management.•Facilitated delisting of 35 sku's and transitioned to North America product thereby… Show more •Managed all new product rollouts and marketing efforts and launched 38 new products that drove $10M/yr. Co-ordinated first direct import program for GE with global teams.•Led and executed SCOP (Category review process) that drove $300k in incremental sales•Transitioned Home Electric Products business and ensured seamless uninterrupted service to customers related to order and inventory management.•Facilitated delisting of 35 sku's and transitioned to North America product thereby reducing inventory and increasing service level to Canadian customers Show less

Oakville, On

•Mobilized and managed cross-functional team to lead project to convert Retailer specific packaging driving $500k in incremental sales.•Managed and increased fill rate to meet customer expectations which increased sales and customer growth objectives.•Led team of four Logistics Coordinators in role development and training, and streamlined processes becoming recognized by key customers for best practices. •Determined improved repacking and relabeling processes to meet customer and… Show more •Mobilized and managed cross-functional team to lead project to convert Retailer specific packaging driving $500k in incremental sales.•Managed and increased fill rate to meet customer expectations which increased sales and customer growth objectives.•Led team of four Logistics Coordinators in role development and training, and streamlined processes becoming recognized by key customers for best practices. •Determined improved repacking and relabeling processes to meet customer and compliance requirements.•Established and managed process for new sku's using launch kits, and drove interaction and best practice sharing with US supply chain team•Lead role in team completing green belt training and six sigma projects. Show less