Kim Coelho (Hunking) Email & Phone Number

Hillsburgh, Ontario, Canada

Relevant to Investments and Financial Planning. Coordinated communications, financial processing, registration, and record keeping. Interacted with customers by phone, email, and in person. General office management duties.

Shelburne, Ontario

Beautiful Minds Montessori promotes an active, hands-on approach to learning that supports a lifetime of excellence. Within our carefully prepared environment, children are constantly stimulated through their own natural desires for knowledge. As a result, our students develop a passion for learning. This enables them to become confident and follow a path of discovery, respecting the people and world around them.The teaching assistants work cohesively with the lead teachers. The job duties range from organizing materials and cleaning the workspace to facilitating the learning process for each child. Assistants for school-age children may also be required to administer and grade assignments. All assistants are expected to support the Montessori teaching method. Specifically, they must help guide the child through self-directed activities, allowing the child to develop at his or her own pace. They are expected to foster, along with the lead teachers, a nurturing and stimulating non-competitive environment.

Ontario, Canada

Toronto, Canada Area

Manage a team of 20+ Training Specialists across 5 locations both on and off-shore in a variety of industries (BPO, customer service, credit card and telecommunications). Coordinate with Recruitment and Workforce Management teams to schedule training. Collaborate with Project Management to implement new business initiatives. Responsible for Compliance, Risk Management and Business reporting. Partner with Instructional design to ensure accurate curriculum for all training. Liaise with client to review and improve training programs based on their needs. Work toward positive business impacts through continuous improvement and efficiencies. Oversee the performance management and trainee hand-off between Training and Operations. Completion of reporting and administrative tasks.

Orangeville

Business OperationsGovern 25+ lines of business, equaling $6.2M annual revenue, and 70+ staff in metrics-driven, customer-focused environment. Cultivate long-term relationships with internal and external customers. Plan business strategies to achieve goals and satisfy clients. Participate in time-sensitive, full-cycle special projects for business and clients. Recruit, interview, train and motivate staff. Devise user-friendly standard operating procedures (SOPs) and work schedules to cover contractual obligations.Directed regional security, risk, regulatory compliance, privacy and business continuity programs.CSO accountability for the Company under the CISD program.

Orangeville

Business OperationsAdministered 10 lines of business with revenue base of $4.1M and 45+ staff. Built internal and external client relations. Hired and trained high-performing team members. Optimized capabilities and consistency by forming processes and procedures.

Orangeville

Business Operations:Directed regional security, risk, regulatory compliance, privacy and business continuity programs.

Etobicoke

Business OperationsEnsured operational activities and procedures in accordance with contractual client specifications and standards of work. Monitored staff, service levels and financial results. Enforced compliance with health and safety policies and requirements. Prepared weekly and monthly management reports. Escalated issues to appropriate individuals. Maintained departmental business continuity plan.

Etobicoke

Business Operations:Planned and commanded multiple, deadline-driven projects. Served as primary contact for clients and operations. Assisted clients to define and document business requirements. Constructed workflows and process flows, established and tracked requirements and milestones and delegated tasks according to team member strengths. Produced service level reporting.

Adult Education/Staff Training

This program is designed for those individuals who plan, administer, and deliver training and education to adults in the workplace, in non.

Omdp, Business