• Launched Duet AI UX program for Google Cloud Platform (GCP) contributing a 15% ($230MM) increase in market capitalization for Google• Managed a matrixed of 8+ full stack product teams to align on the UX strategy• Influenced executive decisions on launch announcements by reporting user research insights • Managed the UX program contribution throughout product development lifecycle• Received 18 awards at Google over a 24 month period for excellence in execution

• Brand Protection Team: Instituted a new anti-counterfeiting Brand Experience Bar Raising (BXBR) Program, enabling brands to protect their intellectual property on amazon.com

• Spearheaded a web accessibility testing program increasing engineering adoption (from 50 to 632 teams) within 10 months, and driving a 75% web defect reduction to Amazon’s online retail shopping experience for customers with disabilities• Built & led audit programs to identify root causes of product defects, reduce org-level defect rate from 5.5% to 1% target; implemented UI/UX usability tests incorporating ‘voice of the customer’ in UI/UX designs of B2B apps

• Portfolio Management: Managed intake and gating operations for 50+ global HR tech projects; drafted team MBR and QBRs.

• Manager of the Americas Work Authorization Team • Led for the I-9 and e-Verify program administration across the US• Managed employment authorization, HR Audits and onboarding compliance for Americas region• Monitor and tactically address policy and process updates as work authorization program grows• Oversight over technical program enhancement projects with HR systems teams• Accountable for meeting compliance metrics for human resources, leadership, and business review

• Financial planner and business partner to the HR executive leadership team• Managed rhythm of the business: budgeting, forecasting, monthly business reviews, EOY close• Delivered on reporting quarterly budget metrics• Delivered insights enabling HR leadership to make better strategic and operational decisions• Prepared, reconciled and report upon financial and workforce for Finance and HR Leadership

• Managed execution of VP-level strategic plans within a matrix Global Talent Acquisition team• Established and managed governance, budget planning and communications. • Implementated operational plans & priorities for global talent acquisition team • Execution of decisions against business plans to achieve planned goals of the division

• Managed operations for the in-house Executive Search Team• Managed vendor negotiations, and day-to-day core vendor relationships and programs• Defined and managed service levels across internal teams and amongst vendors• Subject matter expert and escalation POC to address candidate and partner questions and issues• Managed communication of program documentation; cross-functional partner training; and roadmaps and project plans to track and ensure delivery of individual initiatives and overall program objectives.• Communicated within and across HR regarding program implementation and utilization to ensure effectiveness of usage to improve ROI, and progress towards deliverables. • Played a key role in identifying and delivering on opportunities for improvement and efficiency.

• Provided operational support as POC for clients, candidates & business partners• Liaised with New Employee Orientation, Relocation, Compensation & Benefits, Payroll, Travel, Legal, Executive Assistants, HR business partners & external vendors (car service, corporate gift providers) throughout executive recruitment process

• Program manager of the 2011 Summer MBA Intern Program• Coordinated 120+ successful university recruiting events at top-ranked MBA business schools• Partnered with 3 recruiters to develop strategy to meet annual hiring plan at 18 US universities. • Created event planning schedules & marketing campaigns for on-campus events• Planned and organized company presentations, networking nights & sponsorship events to source top MBA talent. • Coordinated candidate sourcing efforts: job descriptions, on-campus interview logistics & application processing. • Contributed to the hiring of 40 full-time MBA and 67 MBA intern hires within less than one year• Primary point of contact with top 18 business schools• Developed relationships with alumni & student organizations from targeted universities & diversity organizations. • Partnered with career centers, faculty, students, former interns & student leaders/advisors to create marketing materials, advertise & promote Microsoft’s recruiting events.• Managed contingent recruiting coordinators. • Conducted external research to analyze & report on key technology trends, initiatives, competitive activities, & industry best practices

• Developed speeches, correspondence and official statements for public consumption• Liaised with and strengthen diplomatic relations and manage public relations • Brokered cooperation and interdepartmental partnerships with foreign governments, private sector and international non-profit organizations • Strategic advisor on complex international human rights issues at the UN level• Conducted research and policy analysis• Coordinated multilateral conferences and events• Represented the organization and gave presentations at international human rights meetings

* Drafted funding proposals for international technical assistance programs for foreign financial intelligence units in emerging countries* Developed regulatory policies to enhance Canada’s anti-money laundering and terrorist financing Act* Prepared briefing material and presented policy advice for senior management for MOU negotiations

• Represented and supported Canada at international and national conferences and events• Drafted speeches and speaking notes for the Minister and Deputy Minister• Organized visits of foreign dignitaries from government, the UN and NGOs• Analyzed, developed and made policy recommendations dealing with public safety and human rights issues• Prepared briefing notes, policy papers and ministerial correspondence• Provided strategic policy advice/research to the Deputy Minister on human rights and criminal justice issues • Developed, maintained and enhanced relationships with foreign governments, NGOs, and partnerships with federal, provincial and territorial communities

• Assisted in the negotiation of international agreements (i.e., Memoranda of Understanding - MOUs) between Canada and foreign financial intelligence units• Developed technical assistance/outreach programs for developing financial intelligence units• Interviewed, trained and managed interns for International Relationships Unit• Organized bilateral and multilateral visits by foreign delegations