Kim Dang Email & Phone Number

Mountain View, CA, US

• Launched Duet AI UX program for Google Cloud Platform (GCP) contributing a 15% ($230MM) increase in market capitalization for Google
• Managed a matrixed of 8+ full stack product teams to align on the UX strategy
• Influenced executive decisions on launch announcements by reporting user research insights
• Managed the UX program contribution throughout product development lifecycle
• Received 18 awards at Google over a 24 month period for excellence in execution

Seattle, WA, US

• Brand Protection Team: Instituted a new anti-counterfeiting Brand Experience Bar Raising (BXBR) Program, enabling brands to protect their intellectual property on amazon.com

Seattle, WA, US

• Spearheaded a web accessibility testing program increasing engineering adoption (from 50 to 632 teams) within 10 months, and driving a 75% web defect reduction to Amazon’s online retail shopping experience for.
• Built & led audit programs to identify root causes of product defects, reduce org-level defect rate from 5.5% to 1% target; implemented UI/UX usability tests incorporating ‘voice of the customer’ in UI/UX designs of.

Seattle, WA, US

• Portfolio Management: Managed intake and gating operations for 50+ global HR tech projects; drafted team MBR and QBRs.

Seattle, WA, US

• Manager of the Americas Work Authorization Team
• Led for the I-9 and e-Verify program administration across the US
• Managed employment authorization, HR Audits and onboarding compliance for Americas region
• Monitor and tactically address policy and process updates as work authorization program grows
• Oversight over technical program enhancement projects with HR systems teams
• Accountable for meeting compliance metrics for human resources, leadership, and business review

Seattle, WA, US

• Financial planner and business partner to the HR executive leadership team
• Managed rhythm of the business: budgeting, forecasting, monthly business reviews, EOY close
• Delivered on reporting quarterly budget metrics
• Delivered insights enabling HR leadership to make better strategic and operational decisions
• Prepared, reconciled and report upon financial and workforce for Finance and HR Leadership

Seattle, WA, US

• Managed execution of VP-level strategic plans within a matrix Global Talent Acquisition team
• Established and managed governance, budget planning and communications.
• Implementated operational plans & priorities for global talent acquisition team
• Execution of decisions against business plans to achieve planned goals of the division

Seattle, WA, US

• Managed operations for the in-house Executive Search Team
• Managed vendor negotiations, and day-to-day core vendor relationships and programs
• Defined and managed service levels across internal teams and amongst vendors
• Subject matter expert and escalation POC to address candidate and partner questions and issues
• Managed communication of program documentation; cross-functional partner training; and roadmaps and project plans to track and ensure delivery of individual initiatives and overall program objectives.
• Communicated within and across HR regarding program implementation and utilization to ensure effectiveness of usage to improve ROI, and progress towards deliverables.

Redmond, Washington, US

• Provided operational support as POC for clients, candidates & business partners
• Liaised with New Employee Orientation, Relocation, Compensation & Benefits, Payroll, Travel, Legal, Executive Assistants, HR business partners & external vendors (car service, corporate gift providers) throughout.

Redmond, Washington, US

• Program manager of the 2011 Summer MBA Intern Program
• Coordinated 120+ successful university recruiting events at top-ranked MBA business schools
• Partnered with 3 recruiters to develop strategy to meet annual hiring plan at 18 US universities.
• Created event planning schedules & marketing campaigns for on-campus events
• Planned and organized company presentations, networking nights & sponsorship events to source top MBA talent.
• Coordinated candidate sourcing efforts: job descriptions, on-campus interview logistics & application processing.

• Developed speeches, correspondence and official statements for public consumption
• Liaised with and strengthen diplomatic relations and manage public relations
• Brokered cooperation and interdepartmental partnerships with foreign governments, private sector and international non-profit organizations
• Strategic advisor on complex international human rights issues at the UN level
• Conducted research and policy analysis
• Coordinated multilateral conferences and events

* Drafted funding proposals for international technical assistance programs for foreign financial intelligence units in emerging countries* Developed regulatory policies to enhance Canada’s anti-money laundering and terrorist financing Act* Prepared briefing material and presented policy advice for senior management for MOU negotiations

• Represented and supported Canada at international and national conferences and events
• Drafted speeches and speaking notes for the Minister and Deputy Minister
• Organized visits of foreign dignitaries from government, the UN and NGOs
• Analyzed, developed and made policy recommendations dealing with public safety and human rights issues
• Prepared briefing notes, policy papers and ministerial correspondence
• Provided strategic policy advice/research to the Deputy Minister on human rights and criminal justice issues

• Assisted in the negotiation of international agreements (i.e., Memoranda of Understanding - MOUs) between Canada and foreign financial intelligence units
• Developed technical assistance/outreach programs for developing financial intelligence units
• Interviewed, trained and managed interns for International Relationships Unit
• Organized bilateral and multilateral visits by foreign delegations