Kimberley D. Email & Phone Number

I support the director of development in prospect research, grant writing, and administrative tasks. Additionally, I assist in tracking and implementing fundraising activities for the organization.

Nashville, Tn

Along with accruing successful monthly performance reviews during my tenure, I averaged $2000 monthly in sales. To assist in my professional development, I worked alongside our Talent Management teams to revamp the corporate onboarding program. I also created and facilitated a workshop discussing mindfulness techniques with fellow customer service advisors.

Fairfax, Va

As a University Information Desk Shift Lead, my primary responsibility was supervising student assistants and team lead staff. This responsibility included interviewing, training, and disciplining student staff. I was also asked to maintain employee files associated with my assigned group of student staff. Additionally, to ensure external guests, students, faculty, and staff were directed to the appropriate university departments, I disseminated university-related information in a positive and professional demeanor.

While I worked with the Office of Digital Learning, I was the first point of contact for inquiries regarding online courses and programs offered at George Mason University. I provided prospective and current students with the necessary information to select and enroll in the online program suited to their career goals. This primary responsibility included maintaining a positive relationship with contacts from other departments. Additionally, I would be at new transfer and first-year student orientations to assist in student outreach efforts and discuss online options. Lastly, to measure the questions our office received, I assisted in maintaining data used by department leadership to help in their decision-making process.

While with Michael's Arts and Crafts, I supervised front-end sales associates and resolved customer concerns. I led, trained, and evaluated a team of 10 - 15 high-performing sales associates. Due to cultivating a supportive environment and improving team morale, I was instrumental in increasing email collection and sales by 5%.

Master'S Degree, Educational Psychology

Bachelor Of Science (B.S.), Psychology

Associate'S Degree, General Studies