Kimberly Eggen Email & Phone Number

Tucson, Arizona Area

SynCardia - The Only Total Artificial Heart in the World for Bridge to Transplant in Patients with Biventricular Failure.Lead and implement in collaboration with Clinical Support, all new center 4-Phase Startup Certifications with clinicians to include CardioThoracic Surgeons, Heart Failure Cardiologists and VAD Coordinators.Develop and implement onboard training, and continuing education for commercial team members.Develop and execute global education strategy. Build, and plan programs, educational events and offerings.Collaborate with Sales and Clinical Teams to identify proctors and consultants for our products globally.Work with professional societies to collaborate on educational events and forums.Collaborate with Sales and Clinical Teams to identify and establish Centers of Excellence to support clinical training on our products.Lead effort to develop patient education materials, and leverage Patient Ambassadors to educate and increase awareness about SynCardia products.

Managed, developed, and executed Heart Failure, Cardiac Rhythm Management (CRM), and Vascular Medical Education physician/clinician peer-to-peer (P2P) programs at key teaching hospitals across the United States. • Developed an innovative heart failure (HF) education model for peer-to-peer programs integrating a new, revolutionary CardioMEMS™ HF System and provided a multi-disciplinary team approach to constructing comprehensive HF management programs. This inventive model enables increased efficiencies and proactive patient management.• Launched first heart failure peer-to-peer program December 2014; grew number of programs from 1 to 112 through 2019; trained more than 300 Heart Failure teams and 800 clinicians on HF Solutions for Class II – IV patients. Received consistent, outstanding customer feedback on program surveys and educational effectiveness evaluations.• Designed, managed, and implemented compelling heart failure webinars to educate clinicians on varied HF topics including best practices in workflow, advanced heart failure management, and Cardiac Patient Management Systems (CardioMEMS™).• Managed and executed a first-of-its kind multidisciplinary management of advanced heart failure program at Houston Methodist Institute for Technology, Innovation and Education. • Produced a hybrid, turnkey continuing education program titled, “Introduction to Solutions for Heart Failure Patients”, for execution at the regional level. Grew program from 3 sessions and 51 clinicians trained in 2016 to 38 sessions and 621 clinicians trained in 2017.• Directed, created, and introduced the heart failure program, “Integrating the CardioMEMS Heart Failure System into Your Practice” on an interactive state-of-the-art video platform portal powered by Med World Live. Offered 24/7 accessibility for clinicians and representatives via desktop, tablet, and smartphone either online or offline.

St. Paul, Minnesota

• Oversaw 20 national center peer-to-peer education programs across three therapy areas: heart failure, cardiac rhythm management, and vascular care; conducted 82 peer-to-peer training programs educating 304 physicians and allied health professionals within the first 12 months of implementation.• Originated six NEW Percutaneous Coronary Intervention (PCI) optimization P2P education programs in six months at key centers resulting in increased Healthcare Professional (HCP) awareness, education, and protocol adoption.

Minneapolis, Mn, Hq: Milan, Italy

Defined clinical education strategy by partnering with key opinion leaders, advisory boards, and business units to develop targeted customer education programs for electrophysiologists, cardiologists, allied health professionals, and fellows.• Established entire corporate medical education platform; managed and executed world-class physician education programs; increased attendance 56% year-over-year while reducing expenses by 30%.• Instituted processes and best practices; streamlined operations and increased efficiencies. Optimized resource allocations; took no-shows from 15% to 0 and reduced cancellations by 25%. •Developed CRM medical education platform, increased HCP attendance 56% year over year while reducing costs by 30%. Managed and executed world-class physician education programs in collaboration with Clinical Affairs, Marketing, Sales and Global Operations. •Took no shows from 15% to 0 and reduced cancellations by 25%, instituted processes and best practices, streamlined operations and increased program efficiencies. Optimized resource allocation and analyzed data to drive continuous education and training improvements.

St. Paul, Minnesota

Created and managed a new operations function and team in response to the Sunshine Act and changing legal and regulatory environments. Established department vision; coached, guided, and developed a diverse unit of 7 high-performing team members.• Operationalized contracting, reimbursement, E-education, scientific symposia, reporting, budgets, metrics, faculty registry, and competitive activity across five education channels streamlining operations, improving customer interactions, and increasing department efficiencies. • Directed the centralization of key department initiatives: Customer Education Committee, Allied Health Professional Assessments, and the HCP Compliance Integration Project. •Streamlined contracting, reimbursement, E-education, scientific symposia, reporting, budgets, metrics, faculty registry and competitive activity improving department efficiencies. •Directed Customer Education Committee, Allied Health Professional Assessment and HCP Compliance and Change Integration Project, improving productivity and program quality.

St. Paul, Minnesota

Revitalized and managed national education programs and scientific symposia with a dynamic team of 8 and $2.5 million budget.• Restructured department, hired new team members and streamlined operations. Elevated quality of faculty and program content, increasing customers served year-over-year by 208%; 1415 clinicians. Reached 7,304 customers in 2008, delivered 345 education programs and attained 260 faculty engagements.• Received three company awards for customer programs in the areas of: Increasing customer satisfaction, team management, and enhancing the department image defined by, “taking the brand to a new level.” . Established national P2P CRM therapy proctorship programs increasing the number of qualified physician implanters. Award recipient for exceptional execution and planning of the TCT simulation experience; enhancing the organization’s brand.

St. Paul, Minnesota

Drove heart failure market development. Project leader for cross-functional, multi-disciplinary teams: Clinical, Regulatory, Legal, PR, Marketing, Sales, International, E-Marketing, and Healthcare Economics.• Served as global project launch leader for a $50 million, 1520 patient landmark clinical trial titled, COMPANION (Comparison of Medical Therapy, Pacing and Defibrillation). First HF trial to demonstrate 36% reduction in mortality with cardiac resynchronization therapy (CRT) devices compared to drugs alone. • Functioned as project leader for Women’s Heart Health & Know Your Heart patient education programs. Drove projects from concept to completion; secured an American Heart Association endorsement for first of its kind product; managed 50 sales accounts; and identified high-risk sudden cardiac death patients.

Executed strategic Public Relations plans aligned with corporate goals. •Managed media activity and engaged with patient advocacy groups and associations.•Global communications plan nominated for CEO Leadership Challenge Award for process innovation, teamwork, cost savings and customer commitment. •Directed Corporate Newsletter development and United Way Campaign 3 consecutive years.

Managed $9 million WALLSTENT Trans Jugular Intrahepatic Porto Systemic Shunt Endoprosthesis (TIPS), Pecutaneous Transluminal Angioplasty (PTA) balloons and Guidewire business as part of a $46 million U.S. division. •Project leader for first TIPS vascular-approved stent in the U.S., responsible for market development, product launch execution, training and marketing programs. Unveiled universal WALLSTENT strategy, strengthening brand identity.

Drove commercialization and global expansion in emerging markets for men's and women's pelvic healthcare products. Launched new products improving competitive position and increasing sales and market share.•Managed $10 million urology business supporting 55 markets in Europe, Asia-Pacific and Latin America.•Recipient of Outstanding Achievement Award for initiative in areas outside direct responsibility, for outstanding performance and increased product line and project team responsibility.

Mba, Master Of Business Administration

MBA

Ba, Bachelor Of Arts In Political Science, International Relations

BA Degree