Senior Digital Marketing Manager
Currentthyssenkrupp Materials NA is part of thyssenkrupp, a global entity. As a remote leader in the organization, I collaborate with executives and set strategy. I take ownership and direct all marketing activities at the divisions of Copper and Brass Sales, thyssenkrupp Engineered Plastics, and Canadian operations on content creation, online acquisition, conversion, and retention of customers through various digital channels. Utilization of broad digital marketing experience with a specialty in supporting eCommerce. I provide leadership, mentorship, and guidance to a team of full time remote digital marketing, communications, and creative professionals, fostering a collaborative and high-performing work environment.I built a team that supports the evolution and maintenance of new and existing digital channels with an emphasis on innovation, collaboration and execution utilizing agile methodologies. Focused areas in email marketing, social media channel management, generative AI, optimization of online self-service interfaces, digital remarketing programs, customer lifecycle management through an omnichannel approach, and marketing automation utilizing Marketo. Leveraging relationships and experiences in the global business, I have furthered both capability and reach.Notable Achievements- Creation and execution of a Social Selling training program utilizing LinkedIn Sales Navigator to our North American sales organization for multiple divisions. - Successful launch of three eCommerce websites with onboarding of new and existing customers, with inclusion of guest shopping experience. - Implementation of Marketo, a marketing automation platform, and setup of lead scoring, lead management, customer onboarding, engagement campaigns, and integrated processes with the sales organization. Marketo was connected to Salesforce and SAP Commerce.- Key support in solution selling initiatives