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@loblaws.ca
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Kim Garrick is listed as Technical support Supervisor at Execulink Telecom, a company with 150 employees, based in London, Canada Metropolitan Area, Canada. AeroLeads shows a work email signal at loblaws.ca and a matched LinkedIn profile for Kim Garrick.
Kim Garrick previously worked as Technical Specialist Supervisor at Execulink Telecom and Technical Support Specialist at Execulink Telecom. Kim Garrick holds Bachelor'S Degree, Honours History from Wilfrid Laurier University.
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AeroLeads found 1 current-domain work email signal for Kim Garrick. Compare company email patterns before reaching out.
An innovative, Customer centric Support expert with extensive background in technical and Customer support. I have spent over 15 years in I.T Support roles, from junior support analyst to Senior manager. I have led departments through department transitions, building two help desk support teams, one based on contract and full time employees, and a second based on vendor controlled support. With these department changes comes additional strengths in leadership, maintaining good staff morale in difficult times. Using analytical skills, will come up with the best support needed for clients based on proven IT processes Experienced in ITIL Methodology, with extensive background in the methods of Incident, Change, Knowledge and Problem Management. Never afraid to look into other processes for what makes a team operate at its best. Ready to assist in your transformations and strategies to create an outstanding Help Desk team.
Listed skills include Itil, Troubleshooting, Vendor Management, Management, and 46 others.
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A career timeline built from the work history available for this profile.
Woodstock, Ontario, Canada
Supervise Technical team supporting business clients as well as residential customers with issues to their internet, phone, mobility,and tv issues. Perform monthly and quarterly reviews. Day to day supervision of NOC type team and ticket closure results. Respond to escalations from Business and residential customers.
Woodstock, Ontario, Canada
Provide top technical support to business and residential customers supprting Internet, phone, desktop and server support.
Woodstock, Ontario, Canada
Provide exceptional customer technical support supporting cable, fibre, dsl, and wireless Internet, Voip, copper phone systems, and television services.
Mississauga, Ontario
Tasks included maintaining Change process for projects, to ensure projects adhere to Process and Procedures. Ensured conflicts of changes to stores were minimized, reviewing over 150 changes per week going to our retail store environments. Working with Vendors and Full time employees from various departments to ensure impact assessments to changes were.
Mississauga
Manage cross continents second level support team for applications and customer facing hardware. Respond to service outages and perform troubleshooting of applications in over 1200 stores. Ensure application stability in production environments. This included front end retail support, ordering systems for product, debit and credit systems and accounting.
Mississauga, Ontario
Led a team into transition from a hardware and software support team to a solely software support team. Integrated several new areas of support, including payroll services and new Point of sale system. Grew team to 14 people, including off site staff in Vancouver and Montreal, to meet the needs of a national company. Recognized weaknesses in response.
Mississauga, Ontario
Reporting to the Manager, ensure staff was conducting day to day activities in a help desk environment. Helped create a dedicated team to support Pharmacy systems (kroll). Participated in ensuring team was working effectively with team set up in Montreal, Quebec, handling both first level and second level call resolutions.
Brampton, Ontario
Responded to technical issues reported in a retail environment. SME in Debit and Credit payment processingConducted training of new employees joining the teamPager rotation
Cambridge, Ontario
diagnose and repair issues with the Debit payment system;Stage equipment for new stores;conduct training of payroll systems and payment systems to store operators;Run projects when required
Listowel, Ontario
ran through customers with a smile and assisted employees and customers with front end duties
Other employees you can reach at execulink.ca. View company contacts for 150 employees →
Brittany Luckhurst
Colleague at Execulink TelecomContact Info, United States
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Ashley Bauman
Colleague at Execulink TelecomEast Zorra-Tavistock, Ontario, Canada, Canada
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BD
Brandon Daugavietis
Colleague at Execulink TelecomIngersoll, Ontario, Canada, Canada
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TM
Tanya Merritt
Colleague at Execulink TelecomDorchester, Ontario, Canada, Canada
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AM
Andrew Mustard
Colleague at Execulink TelecomWoodstock, Ontario, Canada, Canada
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DR
Debbie Ritchie
Colleague at Execulink TelecomWoodstock, Ontario, Canada, Canada
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Sparrow Crandall
Colleague at Execulink TelecomFredericton, New Brunswick, Canada, Canada
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JH
Jaime Henderson
Colleague at Execulink TelecomWellesley, Ontario, Canada, Canada
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NC
Nigel Casey
Colleague at Execulink TelecomWyoming, Ontario, Canada, Canada
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SB
Shannon Buelow
Colleague at Execulink TelecomWoodstock, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Kim Garrick works for Execulink Telecom.
Kim Garrick is listed as Technical support Supervisor at Execulink Telecom.
AeroLeads has found 1 work email signal at @loblaws.ca for Kim Garrick at Execulink Telecom.
Kim Garrick is based in London, Canada Metropolitan Area, Canada while working with Execulink Telecom.
Kim Garrick has worked for Execulink Telecom, Loblaw Companies Limited, Loblaws Supermarkets Limited, and Zehrs Markets.
Kim Garrick's colleagues at Execulink Telecom include Brittany Luckhurst, Ashley Bauman, Brandon Daugavietis, Tanya Merritt, and Andrew Mustard.
You can use AeroLeads to view verified contact signals for Kim Garrick at Execulink Telecom, including work email, phone, and LinkedIn data when available.
Kim Garrick holds Bachelor'S Degree, Honours History from Wilfrid Laurier University.
Kim Garrick is listed with skills including Itil, Troubleshooting, Vendor Management, Management, Business Analysis, Software Documentation, Team Leadership, and Sdlc.
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