Kim Gilden Email & Phone Number

Accomplished housing professional with 14 years’ experience of leading high performing teams, services and platforms in the social housing sector.Excellent communicator with extensive media experience, building sound stakeholder relationships and implementing new, innovative products and services.Creative thinker solving business problems, with enthusiasm and passion, motivating my team to share visions and create collectively. Professional AchievementsDriving forward the House Exchange service increasing market share, giving 1.4 million tenants free access to the system and delivering consistent high customer service.Leading on an award winning press campaign which achieved national coverage on TV, radio and print. Awarded Circle Housing ‘Innovator of the Year’ 2014. In November 2013 awarded a Gold Award for Best not for profit and best low budget campaign from the Chartered Institute of Public Relations (CIPR) PRide Awards 2013 and in March 2014 awarded best low budget Golden Hedgehog award.I lead the team for House Exchange, a national social enterprise and part of the Circle Housing Group working nationally. It’s UK’s only not-for-profit national mutual exchange service. The House Exchange website allows any social housing tenant and landlord in the UK to sign up and search for property swaps nationwide that satisfy their housing requirements. Over 200 landlords are signed up to the service which holds information on around 300,00 propertiesI’m passionate about social mobility and the House Exchange service.

Listed skills include Social Housing, Business Planning, Customer Service, Contract Management, and 16 others.

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  Anglia Ruskin University

  Bachelor Of Business Management (Bba)