Kim Gosteli Email & Phone Number

Omaha, Nebraska, Us

Strategic growth and national expansion across all our market sectors are key objectives for HDR. I am challenged and motivated by our work, our people and our clients.

Vancouver, Bc, Ca

International consultant specializing in analysis, development planning and solutions for organizational problems in the e-commerce market.

Maintained and developed key relationships with existing and new customers, 3rd party system and service suppliers, and independent gaming consultants. Managed the sale, execution and delivery of software projects undertaken by GDI Software for the online casino market. This included product development of RNG casino games, sportsbook software and back-end reporting systems, integration of 3rd party poker provider Merge Gaming, payment provider integration, sales of turnkey solutions, and ongoing account management and support.

Chicago, Il, Us

Responsible for key account management and revenue growth for a global systems integrator specialising in Agile development methods. Enabled and managed program/project management functions using the Agile methodology within global 1000 companies in the United States, Canada, United Kingdom, Australia, India and China. Coached and sponsored key business and software development groups in adopting Agile. Specialised in distributed team management and relationships.

- Management of a Rapid Application Development approach to replace an existing client side application with a web based version- Specification definition and management of the expansion and ultimate re-write of the Fares Management System (back end)- Specification definition and management of the end user application including look and feel- Responsible for project skill development and successful transition of resources from the Travel Services division to the Technology division - Prepared and maintained full life cycle project plan- Activities included project planning/tracking for full development lifecycle, P&L, budget control, supplier selection/liaison, staff selection/training, high level analysis and design, disaster recovery, risk management, testing, training, handover/transition and contingency planning- Measured by budget and timeline targets

Los Gatos, Ca, Us

- Responsible for strategic and tactical relationship management in major UK accounts and global accounts with large UK presence - Involved in consultative selling for e-Commerce and integration projects, training and support- Responsible for identifying opportunities beyond the scope of the initial project, ensuring customer satisfaction, monitoring ongoing effective use of the system by the customer, ensuring quality project delivery, risk management and providing an effective escalation point for both project managers and stakeholders- Strong, successful involvement in pre-sales and sales/marketing activities- Managed team of 2 to 10 project managers and teams of up to 30 developers- Specifically responsible for management and success of transition from Infogain UK development and support team at ASDA in UK to Wal-Mart ISD team in USA.Clients: ASDA/WalMart, Lloyds TSB, Virgin Mobile, Arena Online, Cyberes plc, Associated MediaBase.

- Assigned project manager role in an existing project for an online hotel and event planning website. Specific responsibilities to ensure delivery timescales were met and client expectations were appropriately managed- Liased with all levels of users, managers and board members - Worked closely with the client and team to ensure requirements, planning, change control, status reporting and budgets were in place and adhered to- Involved in the development and implementation of key methodologies for the e-Business Group using Rational Unified Process.Client: EventSource

- Responsible for managing the development and implementation of new software ‘MasterCoin’ (online credit/debit card) for worldwide sales to both Merchants and Consumers on the Internet- Responsible for coordinating and managing the MasterCoin merchants, consumers, software developers, graphic designers, contract development teams and customer service teams- Set up a testing team and managed the call centre of 50+ customer service representatives- Launched Phase 1 marketing plan for product launch at the end of 1999- Also acted as Executive Manager for Orion Business Park, which involved managing over 30 people, including responsibility for the design and implementation of the sales, marketing and customer service procedures as well as managing all administrative functions and business development from budget creation through strategic campaign implementation.

- Initially hired as PM in charge of a large development team and support staff- Initiated and coordinated the sales and marketing plans, budget creation, design and implementation of entertainment software, acceptance testing and delivery- Coordinated the efforts between the client (Winstreak Ltd.), the contracted development teams (stationed throughout North America) and the creative agencies. - Promoted to Director of Sales and Marketing, responsible for building the internal organization to support the sales and marketing for WinStreak Ltd. - Instrumental in the acquisition of over 50,000 purchasing customers in 2 year period- Responsible for support for the direct sales field staff, management of the customer service centre, management of all four of WinStreak’s projects, management of the marketing team, management of the development team, building strategic alliances with 3rd party vendors, and setting the direction for marketing

Ba, English, Business

Education record