“Just another day” - Do you want this to be the measure of success for your next change program? 🛑 Have you sponsored a change that failed to meet your stated business objectives?🛑 Are you going through a change right now that is running up against too many obstacles?🛑 Are your timelines/budget impacted due to lack of buy-in by stakeholders or employees?At EXchange Consulting we don't implement systems, we focus on supporting your people to navigate through change initiatives. We believe that the secret to success lies in co-creating the journey with your employees. 👨❤👨 An employee-centric approach that wins the hearts and minds of your people, helping them feel seen, valued, and heard is how we support you in achieving your strategic goals. 👨👨👧👧Don’t be fooled thinking this is too soft of an approach! By focusing exclusively on your people this is how we protect your timelines and budget, uncovering and eliminating as many obstacles, as early in the process as we can. Together, we have led many large-scale European wide employee-centric change journeys from ERP implementations for 12,000 users to relocating 400 front office processes out of 4 countries into an SSC - demonstrable results and no less than 89% employee satisfaction scores whilst creating a highly engaged culture of change.We founded EXchange Consulting because we have experienced the benefits of leading change journeys with employees at the centre of it and want to help organisations experience the same success.At EXchange Consulting we can support you with: ✔️Creating the vision, strategy and plan to shape your successful change journey✔️ Developing an approach and roadmap to build the capabilities for an employee centric culture ✔️ Developing an internal engagement / comms approach and plan to secure stakeholder buy-inNot only is our passion about leading people through change, it’s what we are brilliant at and where we can have the biggest impact on your business. If you want the measurement of success for your next change program to be “just another day” in the words of your employees, then get in touch!Please email me at kim.gowing@exchangeconsulting.co.uk for an exploratory session.
Watershed Negotiations
View- Website:
- watershedassociates.com
- Employees:
- 17
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Managing Director - EuropeWatershed NegotiationsLondon, Gb
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Member Board Of TrusteesRomney Marsh Community Hub Aug 2024 - Present -
Coach-MentorPelotonrpm Jun 2021 - PresentLondon, England, United KingdomWorking as a Coach/Mentor supporting pelotonRPM's live, online video training programmes on Delivery Tough Feedback.Participants engage in live training exercises with actors where in the simulated scenario they need to gather information about and employee's performance and then communicate some negative feedback in a direct yet empathetic way.I review the simulations and provide written feedback initially, then there is a coaching call at the end of their programme where we discuss their performance and I provide opportunities for improvement. -
Chief Change OfficerExchange Consulting Ltd Mar 2021 - PresentUnited KingdomWe help organisations deliver and achieve their strategic objectives where success is dependent on their employees doing or acting differently. We win the hearts and minds of their employees to increase the success rate of landing their change initiative by co-creating the journey and inspiring their people to feel accountable for the successfully delivery of the change. -
Change Management Consultant#Ono (Open To New Opportunities) May 2020 - Mar 2021London, England Metropolitan Area- A senior transformation and change leader, with significant international experience leading multi-million business transformation programmes- Results-oriented and commercially focused, able to influence and build strong relationships at Board level as well as on the front-line, whilst inspiring people and building capability to achieve business results- Coach and mentor with a collaborative approach and the confidence to challenge current practices and enable changeKey strengths include - Stakeholder management | Change management | Continuous process improvement | Target operating model | Relationship building | Influencing | Cross cultural sensitivity | Communbication | Remote working | Coaching and mentoring | Strategic thinking | Flexibility | Adaptability | Driving employee engagement | Negotiation -
Vp Process Governance And Improvement (Programme Director/Head Of Change)Ricoh Europe 2016 - 2020London, England, United KingdomNewly created role that reported to COO to lead a team of 35 and design a process led culture creating a strong engagement model sitting between the business and IT. Identified process improvements to drive simplification and efficiency to enable automation; provided business process consulting services and co-created technology changes with IT and the business.- Transformation lead for business and IT programs across 22 European countries with impact on over 10,000 employees across multiple functions and mission-critical processes including creating and owning the communications and engagement strategy, change management, adoption and user readiness- Managed all senior stakeholder engagement at Board level across 22 countries to drive the change agenda and adoption - Created and implemented a standardised multi-approach and multi-level engagement model for European transformation programs which used cross functional teams and consistently delivered on business and strategic objectives -
Vp LeasingRicoh Europe Plc 2010 - 2016London, United KingdomNewly created role with responsibility to create and deliver a target operating model (self-funded internal leasing company) for a new line of business across Europe - Led the deployment of Ricoh Europe’s leasing entity across 16 countries, that grew in portfolio size to €1B and contributed > 40% of overall company profitability - Established and fostered senior stakeholder engagement at board level of 16 operating companies to secure buy-in and adoption for the new lne of business- Drove the change management program for the European salesforce of 3000 to minimise negative impact of the centralised and less automated approach to financing and ensure compliance- Created and implemented one standardised and centralised process across 16 countries with minimal impact on internal and external service levels
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Global Account ManagerDll 2009 - 2010Toronto, Ontario, Canada- Overall relationship and P&L responsibility for Ricoh’s global business, accountable for defining global and regional strategies and ensuring local execution, and delivery of commercial and profitability targets within a matrix organisation throughout North America and 12 European countries- Portfolio of €750M, with annual new business above €1B, and over 26 legal operating agreements- My mandate was to develop a strategic relationship with senior European HQ decision-makers- Within nine months I was headhunted by the CFO to join Ricoh and create its captive leasing organisation -
Chief Commercial OfficerDe Lage Landen Financial Services 2005 - 2009Toronto, Ontario, Canada• Responsibility for CDN $600M/yr originations and 43% new business volume growth from 2005-2009• Grew to 65% market share in the office equipment space• Coached and mentored team of 65
Frequently Asked Questions about Kim Gowing
What company does Kim Gowing work for?
Kim Gowing works for Watershed Negotiations
What is Kim Gowing's role at the current company?
Kim Gowing's current role is Managing Director - Europe.
Who are Kim Gowing's colleagues?
Kim Gowing's colleagues are Leslie Mulligan, Eutimio Castillo, Phyll Mnason Oanes.
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Kim Gowing
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Kimberley Gowing
Senior Director, Internal Audit Communities At Treasury Board Of Canada Secretariat | Secrétariat Du Conseil Du Trésor Du CanadaOttawa, On
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