Kim Hart Email and Phone Number

♦ Propose, design, create, and implement enterprise wide solutions that maximize efficiency ♦ Manage multiple global projects concurrently♦ Identify and develop global improvements and standardized processes and methodologies ♦ Govern global Mars Operating System (MOS) Program♦ Create and enhance framework and playbook for Mars Global Services’ acquisition strategy ♦ Track and communicate project and program status, risks and issues to Senior Leadership ♦ Develop strategic plans/activities that support the sustainability strategy and drive change globally♦ Lead, manage and support MGS Sustainability & Social Responsibility projects and programs♦ Compose global CSR internal communications for the MGS segment ♦ Lead and motivate a team of global sustainability and social responsibility volunteer champions♦ Chair and facilitate steering team meetings♦ Global planning and management of dept. budget♦ Business Architect - Enterprise Architecture team (2011 - 2013)*CSR responsibilities added to the role in June 2014

♦ Led global change management for SAP BW continuous improvement projects♦ Supported 3,000+ SAP BW Users and 20+ BW functional data sources in global environment♦ Identified/implemented ways to decrease reporting times by 6+ hours on critical reporting systems♦ Managed both technical and business projects ♦ Collaborated with business & IT resources to strategically/tactically enhance systems/ processes♦ Worked with offshore resources to resolve functional and technical issues♦ Communicated risks and issues to business and IT senior management♦ Lead and presented functional global BW reporting enhancements to business teams♦ Managed a team offshore resources

♦ Managed BI implementation project of SAP SD, MM, FI BW reporting modules for N. America chocolate segment♦ Partnered with IT and Business teams to define reporting requirements♦ Performed gap analysis/proposed solutions through functional design, process change and system enhancement.♦ Identified critical reporting miss prior to go-live♦ Developed and maintained detailed process designs, functional specifications and documentation♦ Implemented test plans, test scenarios, and test cases to verify system quality♦ Led project team in developing reports that significantly reduced run times ♦ Managed project work of offshore team♦ Developed BEx reports when tight on deadlines♦ Created system training material for the newly implemented SAP BW system♦ Trained and supported business functional experts on the new system♦ Designed SAP BW security for North America - supporting over 3,000 users♦ Supported system during nurturing and knowledge transfer to support teams.

♦ Resolved support issues for Business critical applications ♦ Identified failures and re-run manual data load procedures as needed♦ Maintained security in BusinessObjects Supervisor environment for over 3,000 users.♦ Maintained BusinessObjects connectivity to over 175 data marts. ♦ Developed BusinessObjects training materials♦ Lead trainer in BusinessObjects across the Americas and Europe. ♦ Collaborated with other IT project teams using the BI environment.♦ Worked closely with Data Warehouse support team to ensure data accuracy ♦ Maintained Business Intelligence server environment.♦ Actively participated in CIP and development projects.♦ Developed, designed and maintained Business Intelligence web site.♦ Tracked global BusinessObjects licenses.♦ Managed a team of contractors

♦ Assisted IT department help desk with applications relevant to the Development Department♦ Trained coworkers on the use of FMS (Fundraising Management System)♦ Supervised volunteers while assisting them with various tasks♦ Kept track of pledges and payments for events♦ Maintained and organize member database and files while maintaining complete confidentiality♦ Implemented and extracted reports from computer database