Kim Hartvig Email & Phone Number

Århus, Midtjylland, Danmark

Energinet is an independent public enterprise owned by the Danish Ministry of Climate and Energy. We own, operate and develop the transmission systems for electricity and natural gas in Denmark.Responsibilities:- Head of an 20 FTE organisation responsible for operation and development of mission critical IT services supporting the Danish electricity transmission system- Overall responsible for service delivery of all IT services delivered to the Electricity Transmission business unit- Stakeholder management within the IT organisation and within the customer organisation to ensure timely delivery of IT servicesResults:- Adoption of a SIAM based operating model- Transformation of the the delivery model of the department from a traditional project based model to an agile set-up within the SAFe framework- Contributed to establishment of two Agile Release Trains, across IT and business departments- Successfully managed stakeholders in IT and the business during the transformation of the delivery model

Responsibilities:- Head of a 8 FTE department of IT Service Management specialists- Operation and development of the ServiceNow solution supporting IT Service Management processes as well as automation of other key business processes within HR, Procurement and Finance.

Accenture is a global company that offers consultancy, technology and outsourcing services. As Service Management Lead, I work with the customer, VELUX, who has outsourced large parts of their IT operations, application development and support, as well as some of their business areas to Accenture. The environment consists of ~8.000 employees.Responsibilities:- Head of a team of 10 service management specialists based on-shore in Denmark and off-shore in India- Responsible for the IT Service Management set up in the unit based on ITIL processes- Ongoing implementation and maintenance of IT service management processes- Service reporting (weekly and monthly) to key stakeholdersResults:- Implementation of ServiceNow to support ITSM processes- Implementation of fully automated weekly service management reporting

ALOC A/S (now Vitec Aloc) is an Odense-based software company that develops and delivers IT solutions within Asset Management, Trading Management and Bank Treasury to clients in the Nordic financial industry.Responsibilities:Etablishment of a Consulting and Project Management department and head of a team of 11 project managers and business consultants. This involves responsibility for implementation of project management and governance model and handling of client relations, employee and organizational development.

Bankdata provides complete IT solutions for the financial sector and is an integrated part of the Danish financial infrastructure. Bankdata provides IT services and solutions for core banking including the development of network and mobile banking, credit and advisory tools, support and security. Bankdata is owned by 9 Danish banks, who are also its customers. Responsibilities:Head of a 20+ people organisation, responsible for delivery of a portfolio of IT projects within the Markets and Securities business area. Primarily engaged with people management, client relationship management and project portfolio management.

Project Manager on large scale IT projects within the Payments business area to meet regulative requirement to comply with standards within the Single European Payments Area (SEPA).Projects were delivered through agile project management and development methodologies.

Responsible for implementation of a Project Portfolio Management framework.

NNIT is one of Denmark's leading IT service providers that develops, implements, operates and advises on IT solutions across industries in 12 countries worldwide based on its roots in the pharmaceutical industry.Responsibilities:Business Consulting engagements primarily within IT Management and IT Governance across various sectors.

Consulting engagements related to IT implementation, process analysis and design, strategic planning and business process outsourcingExperience from international project teams on engagements in Belgium, Norway and Sweden

Msc

Education record

Ba

Højere Handelseksamen