Did not change jobs. Abbott bought us.

Mountain Vista Medical Center

‎• ‏Gathered analyzed and implemented best practices from the Americas region,‭ ‬reducing unplanned downtime by‭ ‬90%‭ ‬and achieving record up-times for mission critical business applications.‭ • Developed patch and bug fix deployment tools and methods that reduced software upgrade deployment time by‎ ‏96%‎ • Designed and created secure workstation images and cloned more than‎ ‏1500‎ ‏solid installations saving more than‭ ‬$450,000‭ ‬annually while providing better,‭ ‬more secure workstations.‭ • Closed over‎ ‏300‎ ‏security exception applications as part of the IT security team slashing the backlog to zero.‎• ‏Created a SQL based report that captured thousands of‭ '‬bad‭' ‬financial records and was the analysis resource for correcting these records reducing troubleshooting time by‭ ‬40%.‎• ‏Provided,‭ ‬as a member of a rapid response team,‭ ‬7X24‭ ‬support for critical business applications in Arizona and Texas‭ ‬with‭ ‬100%‭ ‬response within the allotted time frame.‎• ‏Initiated a hardware/software solution to resolve a manufacturing problem‭; ‬gathered and analyzed help ticket data and determined the root cause of the issue,‭ ‬researched and implemented compatible hardware and wrote new code to automate the process which was also implemented in two remote sites ensuring that high dollar product was received by key customers on time.‭ • Managed multiple factory critical,‎ ‏high availability applications running on multiple platforms.‭ ‬Implemented procedures resulting in record low levels of unplanned downtime of these applications.‭

‎• ‏Managed gas company‭ ‬customer‭ ‬service‭ ‬office‎• ‏Provided on site desktop and network support.‎• ‏Provided monthly and yearly inventory assessments‎• ‏As recognized content expert trained new employees

‎ ‏As Project Leader directed cross-functional teams distributed across multiple continents that designed,‭ ‬configured and installed new control software.‭ ‬Lead eight major projects within five years in‭ ‬The Americas,‭ ‬Central Europe,‭ ‬and Asia.‭ ‬Achieved minimum downtimes.‭ ‬Mentored and trained site specialists for local support of the system.‎• ‏Reorganized critical path methods on projects through coordinated communications and relationships with people at all levels,‭ ‬including staff,‭ ‬suppliers and sub-contractors,‭ ‬to‭ ‬reduce project scheduling by‭ ‬30%.‎• ‏Negotiated requirements and deliverables with domestic and international clients to allow for on time project completions within budget.‎• ‏Planned and conducted meetings and presentations with international audiences‎• ‏Analyzed project requirements,‭ ‬designed and installed custom databases.‭ ‬Coded custom reports.‭ • Coordinated use of CM process and SEI documentation for the team,‎ ‏including performance of monthly quality self assessments resulting in zero defects‎• ‏Provided training to clients and peers on Project Management,‭ ‬PROMIS,‭ ‬VMS,‭ ‬and SEI issues

‎• ‏Administered a research facility’s manufacturing execution system‎• ‏Coded custom applications and reports‎• ‏Security,‭ ‬Risk and Intrusion Detection‎• ‏Provide all levels of user training‎• ‏Mentor foreign summer students