Running of the daily business for a fast pace accounting firm. Working hand in hand with the 3 Partners and numerous staff to keep the accounting firm up to date during a very busy tax season.

Day to Day running of a Semi- Private Golf Course Pro Shop with over 350 Members●Working with sponsors to ensure tournaments were run properly●Inventory management of golf products●Scheduling of pro shop staff● Providing quality service to members and guests,● Answering the phone and booking tee times,● Informing customers about our facility,● Maintaining a clean golf shop,● Recording phone messages for pro shop and office staff,● Receiving materials for the… Show more Day to Day running of a Semi- Private Golf Course Pro Shop with over 350 Members●Working with sponsors to ensure tournaments were run properly●Inventory management of golf products●Scheduling of pro shop staff● Providing quality service to members and guests,● Answering the phone and booking tee times,● Informing customers about our facility,● Maintaining a clean golf shop,● Recording phone messages for pro shop and office staff,● Receiving materials for the golf course,● Displaying merchandise in an attractive manner,● Helping to sell merchandise,● Operating the computerized point of sale system,● Supervising the Back Shop staff,● Assisting with marketing programs and customer relationship management,● Closing the daily sales,● Other duties that arise or as may be assigned by management. Show less

Office Manager –Day to day operations of running a 12-person staff  Took care of work related issues in the organization and was responsible for the employee’s queries and feedback Coordinating meetings of vendors and staff Problem-solving customer complaints and issues Work with the marketing department to create brochures for our dealers and trade shows

 Marketing – Developed sales brochures, corporate catalogue, open house and trade show sales material for local and subsidiary companies in order to attract new clientele and Showcase Company to existing clientele for all of our 7 locations across Western Canada. Coordinating of products to showcase for the trade shows. Ensured registration for shows was properly done and all procedures were followed. Organized & coordinated our own product shows that went across Western… Show more  Marketing – Developed sales brochures, corporate catalogue, open house and trade show sales material for local and subsidiary companies in order to attract new clientele and Showcase Company to existing clientele for all of our 7 locations across Western Canada. Coordinating of products to showcase for the trade shows. Ensured registration for shows was properly done and all procedures were followed. Organized & coordinated our own product shows that went across Western Canada. In charge of matching promotional giveaways with the targeted customer Applications-proficient in Microsoft Office Applications, Maximizer Data Base Software,& Business Visions Account Software Team Player- working with all areas of the A/V, installs, rentals, sales and admin Inside Sales Support- took care of insides sales, warranty issues and support of 10 sales reps. Trainer – Certified Master SMART Trainer. SMART is an interactive white board, in which I train new customers on how to use the SMART Board through intense hands on training. I also train all associated programs utilized by the SMART Board.  Customized and created training for each customer to suit their needs. Trained over 1,000 people on how to use and utilize SMART products including staff. Customer Service/Customer Relations –Drove after-sales training for SMART Technologies by offering ongoing training in order for new technologies to be better utilized by customers. Followed up on existing clientele to insure past purchases were still being utilized and to assist with any challenges being presented. Show less

Worked Full Time till 1997 then Part Time till 2007.I began as a full time technician responsible for third party billing, including 30 private insurance companies. Outgoing personality allowed for the development of excellent rapport with customers which resulted in repeat business.  Knowledgeable of diabetic supplies and insulin (responsible for second highest order).  Received and documented patient information. Translated physician prescriptions for… Show more Worked Full Time till 1997 then Part Time till 2007.I began as a full time technician responsible for third party billing, including 30 private insurance companies. Outgoing personality allowed for the development of excellent rapport with customers which resulted in repeat business.  Knowledgeable of diabetic supplies and insulin (responsible for second highest order).  Received and documented patient information. Translated physician prescriptions for Pharmacists so orders could be filled out. Fitted and sold medical-surgical devices. Acquired knowledge of drugs with their indications, uses and effects. Show less