-Responsible for providing vision and leadership in developing and implementing information technology -initiatives-Direct the planning and implementation of IT systems to support business operations to improve cost, -effectiveness, service quality, and business development-Lead and manage the Information Technology, Business Intelligence and PMO/Project teams-Have led LGS through significant workplace change from technology, systems, people and process-Lead complex large-scale projects with multiple project streams in a corporate environment across different organisations-Experience in implementing large CRM systems including MS Dynamics and a propriety CRM system-Experience in development of web channels and implementation of digitisation programs-IT and Project budgeting and financial management-Strong stakeholder, vendor management and procurement-Manage internal and external teams across different major service providers across different business units-Operate at all levels including Executives, Board, business units and external parties-Ability to be flexible and operate strategically as well as be ‘hands on”-Articulation of concepts and operational management through Board papers for Board meetings , Audit and Compliance Committee meetings, Risk Committee meetings and Member Services Committee meetings-Report benefit realisation to the Board-Lead major transitions programs -Lead and manage the IT strategy. Link between the IT and business.-Lead and manage the Business Intelligence strategy-Lead the manage Cybersecurity strategy-Responsible for the organisation’s BCP and DR strategy-Responsible for Data Risk Management strategy within the organisation-Established PMO and lead the organisation in project methodologies-Strategic planning and outstanding delivery record-Risk, audit and compliance focused-Assess and manage the opportunity and risk associated with large scale and complex projects-Contract negotiations and management

• All the above regarding Projects and IT plus the management of the Product team and delivery• Managed Product team in the delivery of all product related projects• Managed new product developments and closure of old products• Managed industry changes and implemented insurance changes

• Lead the Project & Products teams, managing a wide range of strategic high-profile projects and product development• Responsible for all major projects and lead the organisation in project methodologies• PMO committee and drive the management of PMO at FuturePlus• Excellent reputation for delivering projects• Managed project managers and other Heads of Divisions during project implementation• Managed and delivered successful concurrent high-profile projects in a structured and controlled environment through a PMO framework• Mentored managers in project methodology and PMO framework• Senior management, client and stakeholder reporting• Developed and manageed project budgets• Maintained documentation standards aligned with corporate standards and enforced standard methods for system design, implementation, and production• Client and resource management• Vendor management and procurement• Contract Negotiations• Engaged with other program streams (e.g. infrastructure, operations, compliance, finance), software vendors and project staff to define and deliver operational components of work throughout design, build, test and implementation• Responsible for the planning, execution, monitoring, control and closure of major client projects.• Initiated and assisted with the setup of a PMO• Implemented Prince 2 methodologies with PMBOK framework within a PMO environment to deliver multiple projects simultaneously• Championed the introduction of ITIL• Managed project scope, budget, resources, variances and quality of projects change management• Stakeholder Management and senior executives• Management reporting and Procurement Process

• Drove website growth, championed the web channel strategy, planning of projects and initiatives for online deliverables• Responsible for development and management of FuturePlus’s online strategy• Solution Architect and implemented business improvements projects using electronic medium• Implemented best practice methodologies to project manage software development of applications through a PMO framework

(1st role) Sep 2002-Jul 2003• Pioneered the Company’s Intranet and Group websites Strategy• Refocussed the Group’s (five organisations) disparate maintenance strategy to a collaborative structure between the IT and business• Overhauled the Websites to have a customer centric online presence

Previous roles- Greenstone Technology, (Industry - IT and Travel, Innovation, B2B, E-commerce)Pioneers in the development of an Online Travel System through the integration of major travel system using XML.- TIAS -Travel Industries Automated Systems(Industry - IT, Online systems, Travel, E-commerce, Customer delivery)Development and delivery of a large Content Management System (CMS) solution (1.3Million) to Victorian Tourism Industry. Management of large IT vendor.- Viator(Industry - Projects, Travel, Online technology, distribution programs, online booking)Development of an online booking and distribution program worldwide.- Far Road, (Industry - IT, online B2C delivery, Online travel, E-commerce, Innovation, Customer delivery.)Pioneers in the delivery of B2C online travel with security focus and governance.- Department of Transport, (Industry - IT, systems, Operations, Government)Developed and managed the NSW Department of Transport website. Delivery of the NSW Department tracking systems.- Department of Minerals(Industry - Engineering , Geographic Information Systems, Business Analytics, Big data, Mining, Government)Delivered Geo Maps for geologist through the use of Geographic Information Systems and big data.