• Work with professional academic advisors to advise College of Liberal Arts students on their course schedules• Facilitate drop-in advising hours with professional academic advisors• Assist academic advisors with administrative tasks like checking students in for drop-in advising, answering the front desk phone, and responding to student questions through the general UAC inbox• Maintain strict confidentiality when handling student information• Manage UAC Instagram account by posting about important deadlines and events • Assist and help advisors facilitate first-year advising seminar sessions

• Greet and facilitate parking of prospective students and families• Guide 90-minute tours for prospective students around the University• Addresses student and parent questions and concerns about the University• Maintains and responds to difficult and sensitive questions with professionalism

• Handled all cash management and register policies and ensures all practices are followed• Communicated daily plan to team and executed roles and assignments throughout the day• Maintained merchandising standards• Provided coaching and empowerment to the store team• Ensured excellence in customer service• Supports Store Manager with daily operations and managing inventory

• Responsible for creating handcrafted beverages according to Starbucks standards• Knowledge of principles/methods for showing, promoting, and selling Starbucks’ products and services• Maintained quality of customer experience• Contributed to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager

• Assigned customers to tables suitable for their needs and according to the server’s rotation • Communicated when customers were seated to servers• Set tables with clean linens, condiments, or other supplies• Place food servings on trays and tables according to orders/tickets