Kim Hor Email & Phone Number

Melbourne, VIC, AU

Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

- Facilitate training on processes and systems navigation (national level)- Participate in various projects to help streamline and improve processes- Managing a team of 10- ensuring banking compliance are met and completed within time frames - Building and maintaining team culture- Weekly check-in with individual team members on performance, targets and.

Melbourne, Victoria, Australia

- Grow deposit portfolio by seeking new customers and retaining existing customers- Provide quotes and set up Payment Solutions; such as EFTPOS and online Payment Solutions- Provide pricing on Term Deposits and Saving accounts- Organise transaction accounts for customers

Melbourne, Victoria, Australia

- Business Development and building new referral sources- Structuring credit facilities to meet customer requirements - Identifying potential business opportunities from both new and existing customers - Monitoring account performance to ensure good operation of facilities and to control overdue payments of accounts - Maintaining strong customer.

Melbourne, Victoria, Australia

- Identified cross selling opportunities by building good relationships with customers- Negotiating pricing arrangements with customers in line with lending criteria- Maximising return from existing customer portfolio

Melbourne, Victoria, Australia

- Prepare and submit lending paper to credit for existing clients- Assist Business Development Managers and Relationship Managers with customer queries- Liaise with property valuers and followed up valuation request- Investigate and update any issues raised by Business Development Managers and Relationship Managers

Melbourne, Victoria, Australia

- Relieving team leader for Business Support team- First point of contact for all queries from Business Units- Train new staff on bank policies and procedures- Open and drawdown new loans, payout discharged loans and provides settlement letters- Reconcile all transactions after settlement in the suspense accounts

Melbourne, Victoria, Australia

- Specialised in Credit Card enquiries and inbound call centre for new applications- Answering customer queries, problem solving and providing detailed information on existing credit cards- Update customer personal detail- Complete credit card application and sign up