Kim Mcconnell Email & Phone Number

Denver, CO, US

Lead team of 90+ domestic and global care navigators who staff 24/7 crisis line, provide support in connecting patients to care and conduct proactive outreach to at-risk members.

Designed and implemented clinical protocol for SUD program including initial outreach, connection to care and longitudinal support. Led team of clinical Care Navigators, implementing and driving performance on new KPIs. Developed metrics for monitoring program outcomes.

AbleTo is a technology-enabled behavioral health provider. As a Client Solutions manager, I led implementations of digital, coaching and therapy products with new lines of business. Collaborated with client teams to develop clinical referral pathways. Led implementation of pilot programs and product enhancements.

Denver, Colorado

Oversaw the design and implementation of the expansion of behavioral health benefits under Colorado’s Medicaid plan. Partnered cross-functionally with quality, operations, systems and data teams to ensure effective service operations and monitoring of the benefit. Led multiple workgroups in conducting needs assessments and planning for implementation of.

Austin, TX

Oversaw the day-to-day operations of four units, providing leadership to managers to effectively navigate issues and crises. Designed and delivered department-wide training on motivational interviewing and an educational series on mental health. Managed personnel activities for all units, including hiring, training, and coaching of staff. Continually.

Austin, TX

Instructor in the Master of Arts in Counseling Program and undergraduate School of Behavioral and Social Sciences. Courses taught: Critical Evaluation of Research; Drugs: Therapy & Abuse; Social Psychology; and Abnormal Psychology.

Austin, TX

Provided psychological services including evaluation, individual and group psychotherapy and crisis intervention to veterans with complex mental health problems and substance use disorders. Led training sessions in evidence-based therapies for social work staff, medical residents and psychology interns. Supervised postdoctoral fellow.

Dallas, TX

Postdoctoral fellow in NIAAA funded study on the use of Motivational Interviewing with medical trauma patients at data collection sites: Baylor University Medical Center and Methodist Dallas Medical Center. Conducted assessment and brief Motivational Interviewing interventions. Managed team of research assistants. Coordinated the addition of a second data.

Ph.D., Counseling Psychology

M.S., Rehabilitation Psychology And Counseling

B.A., Psychology