Kim Horst Email & Phone Number

Los Angeles, CA, US

Porter Ranch, California

• During this tenure, I supported the team leader in examining sales, reports, and labor data. I showcase extensive product knowledge and conduct training sessions to enhance product awareness.
• Streamlined department operations in the absence of the team leader and successfully met customer satisfaction goals
• Built a talented team and exceeded goals by managing the team’s recruitment, mentoring, and development/growth.
• Minimized stock discrepancies by executing effective… Show more During this tenure, I supported the team leader in examining sales, reports, and labor data. I showcase extensive product knowledge and conduct training.
• Minimized stock discrepancies by executing effective quality control measures. Show less

Burbank, California, United States

• I supervised end-to-end recruitment procedures for teachers, administrators, and classified staff positions. I formulated sourcing strategies, established talent pools of high-caliber individuals, and attracted passive.
• Fostered prompt communications and offered exceptional customer service during recruitment.
• Led seamless candidate transition from offer acceptance to onboarding by extending employment offers and streamlining the pre-employment process. Show less

Pasadena, California, United States

• I managed the onboarding process, which consisted of new hire paperwork, I-9 completion, and pre-employment medical/background screenings for 80+ employees’ orientations over 13 months. I administered various human.
• Directed end-to-end recruiting cycle for 50+ open positions in liaison with four hiring managers.
• Led compliance with The Joint Commission's accreditation standards through audits of 150+ employee files. Show less

Porter Ranch, California

• I led team-specific operational training for new members, ensuring smooth integration. I conducted coaching sessions and mentored team members on product differentiation, sales, and department placement. I performed.
• Successfully delivered and completed new/current store and team training programs.
• Served as a role model for food/occupational safety and sanitation procedures.

Woodland Hills, California

• I supervised operations and operated as the central contact point in the absence of the General Manager. I instructed and equipped new employees with in-depth knowledge of operational activities and custom cake orders.
• Retained smooth information flow across shifts by keeping updated daily communication logs.
• Nurtured positive guest/team member experiences by identifying and timely mitigating guest concerns.

Santa Monica, California

Reporting to the Chief Financial Officer, my primary duties included generating various product mix reports and reviewing and organizing the data in Microsoft Excel to reengineer our menu. I audited all the products and created a "master menu" by keeping our current and seasonal items and clearing everything else. Once all of the data was organized, I.

Office Of The Provost And Vice President Of Academic Affairs

As an Administrative Assistant it was my responsibility to answer, screen and transfer phone calls while providing accurate information to callers. I provided general office support including but not limited to updating office logs and spreadsheets, delivering confidential documents, monitoring office equipment, and maintaining common work areas.

As a Volunteer Coordinator I acted as an onsite lead for volunteers in addition to managing inquiries to prospective and current volunteers. As the Events Assistant I helped coordinate an event with attendance of more than 1,200 people. I booked food vendors and arranged the day-of schedule of events. Both of these positions required accurate data to be.

As the General Manager, I led the shop while maintaining good store morale. I was responsible for recruiting candidates, interviewing, paperwork, and onboarding. I continued with my inventory responsibilities, held performance reviews, and facilitated monthly meetings with 15-25 employees to address upcoming sales, contests, product announcements, and team.

Burbank

As a Client Service Trainer my duties included answering multi-line telephones, scheduling appointments in a fast paced environment, and training new front desk team members. Other responsibilities were cleaning, placing and checking in all inventory orders, and client resolutions with guests.