Kimberly Howard Email and Phone Number

• Recently handling an ongoing project to implement CA IT Asset Management (CA ITAM) into the organization. This effort includes interpreting business rules and requirements for the system, as well as coaching the team on User Experience (UX) and Organizational Change Management (OCM) efforts.• Participating in several maturation efforts, including but not limited to Deliverable Management Standards, PMBOK 7th Edition organizational alignment, and OCM work. • Overseeing a multi-million dollar implementation of Fast Healthcare Interoperability Resources (FHIR) project to share data with National Center for Health Statistics (NCHS) in order to improve health equity and availability for Oregonians, including project reporting and oversight of project resources.• Participating in a Resource Forecasting Pilot that will lead to a major shift in how project evaluations & resource staffing is performed in a matrixed environment. • Coach and mentor new and existing Project Managers on Project Management standards and processes.• Managed the inclusion of Race, Ethnicity, Language and Disability (REALD) data into the Oregon Vital Events Registration System (OVERS) Birth Module for the Center for Health Statistics. • Recommended several improvements for the organization, including but not limited to employee and project onboarding, and cross-departmental collaboration to strengthen the knowledge base of the organization. • 2022 Vice Chair of the Oregon Project Management Advisory Board for the State of Oregon. • Active member of the OIS Project Advisory Board for Office of Information Services Project Solutions (OIS PS).

• Active member of the Project Prioritization Board. • Frequently leveraged by the executive leadership team to review project objectives and discuss strategies for increased customer value. • Quarterly presentations to the Board of Directors on project status and strategic alignment to KPIs. • Identified gaps and presented solutions regarding the Project Management Office (PMO). • Contributed to the restructuring of the PMO to align more closely to the PMBOK guidelines.• Key player in the maturation of the PMO by replacing outdated MS Office templates with SharePoint Team Site Applications and standardizing the Microsoft Project Sites and schedule templates.• Developed a vendor onboarding process to set expectations and rules of engagement. • Executed a series of customer-facing projects to provide an elevated customer experience. • Managed a MS Azure Cube project that utilized AMI collected data to predict energy peaks. • Implemented a SAAS application to track employee volunteer efforts, and to accept online applications for the non-profit arm of the business.• Complete redesign of the data storage & retention strategy, which included:  Led the decision-making process throughout the scoping and defining phase by distilling best practices from a variety of sources,  Set plan in motion to declutter the storage environment that resulted in a complete rip and replace of the existing backup environment from tape to digital.

• Lead SharePoint version upgrades and migrations to the cloud for a variety of clients. • Client types included a local consulting company, a nationwide aerospace company, and 2 banks.• Kept the schedule and budget tight without delays or issues.

• Created the PMO for a start-up consulting company. • Identified and established PMO framework and templates based on the PMBOK standards.• Interviewed and hired 2 Project Managers, 1 Business Analysts and 1 Project Coordinator.

• Implemented the AddItUp Online Cash Back Mall Program for Bank of America.o Managed the full spectrum of stakeholders including executives, engineers, vendors, testers and team members.o Successfully navigated encryption of personally identifiable information (PII) data communications between DBG and BofA. • Enhanced the American Airlines Rewards program for internal employees.

• Managed enterprise-wide, multi-million-dollar projects from initiation to completion.• Managed internal marketing efforts to educate internal customers on storage offerings, and IT PMO methodologies.• Designed and scripted the Storage Area Network (SAN) Team’s work management system.• Drove the Clariion Microcode upgrade.• Server and Storage Team liaison for Change Advisory Board (CAB) to identify and communicate conflicts related to IT implementations.• Assisted in the maturation of the Project Management Office (PMO).

• Managed all vendor relationships for promotional items and printed projects, which saved the company approximately $7,000 per month in printing costs. • Responsible for driving and managing all marketing and web-related activities.• Performed extensive gap analysis leading to a full-scale re-branding effort. • Sole ownership of three different websites: www.uniteddistributors.com, www.americanmovingsupplies.com, and www.freedompad.com, which included all scripting, maintenance, marketing, and search engine optimization.• Developed and delivered training classes for all employees, as well as mentored all new employees on all computer products.

• Delivered 5-day training course to corporate clients.• Scripted Help text for proprietary tools.• Created departmental travel manuals for Synon Professional Trainers.• Consultant for various clients.