-Maintained personable attitude under pressure from repeated enquiries by customers, facilitating positive and uninterrupted operations.-Managed database of supplies and stock of >1200 products a day, ensuring production pipeline is always at its peak.-Researched local competitors' USPs (unique selling proposition) to make suggestions to customize promotional campaigns.-Created more detailed order sheets to streamline special orders, saving time by 50%.

-Identified student's weaknesses to create individualized program, mitigating pain points resulting in increased grades by 40%.-Tracked stats of students' progress throughout term, ensuring efficacy of lessons and altering methods if needed.-Communicated professionally with parents regarding students' needs on a regular basis, facilitating a holistic path to student success.