Jesse K. Email & Phone Number

United States

United States

• Served as a technical consultant for Microsoft products, VMware, and Cisco, designing cost-effective solutions.• Partnered with the UC system and Broadcom to deploy 30,000+ virtual machines for a large-scale project.• Developed and implemented 30+ SOPs to standardize processes, including replacing defective keys, vendor price margin improvements, updating the knowledge base for new licensing models, mainly through Power BI.• Managed and updated customer databases and Salesforces CRM to track sales activities and interactions effectively.

Irvine, California, United States

• Exceeded sales quotas, securing partnerships with companies spending over $50K monthly on Microsoft cloud.• Developed and implemented a four-step Readiness Assessment for deploying Microsoft 365 and Security Copilot. • Presented on cybersecurity and AI, preparing the sales team to promote Security Copilot before its release.• Optimized Azure architecture to prevent misconfigurations, bringing down cloud infrastructure costs.

La Mirada, California, United States

• Utilized security tools such as Zeek, Nessus, and Splunk to identify and resolve employee vulnerabilities.• Implemented a robust security policy focusing on network monitoring, intrusion detection, and prevention.• Developed and implemented a file recovery system, improving data retrieval by 10-15%.• Delivered a series of engaging and informative presentations on critical security topics including DDoS Attacks, SOAR, and Vulnerability Management, showcasing expertise and knowledge to a bi-weekly audience of engineers.

Manhattan Beach, California

• Administrated Mobile Device Management systems (Maas360, Workspace One) for U.S.-based corporate devices.• Supported 50+ Skechers retail stores by monitoring and adjusting network access via ClearPass Policy Manager. • Collaborated with service providers such as Cisco and RingCentral to deliver user tailored VOIP solutions. • Shadowed the Network Operations Team’s to gain hands-on network support and administration experience.

Irvine, California

• Provided helpdesk support for clients both remotely and on-site with basic hardware/software issues. (Included failing drives, BSODs, Wifi/network issues, email recovery and setup, etc.)• Cleaned configs and prepared old switches for redeployment (HP and Cisco switches)• Backed up and cleaned employee desktops, laptops, and tablets. Prepared old devices for redeployment through tasks such as re-partitioning drives, wiping personal information, replacing hardware, etc.

La Mirada, Ca

• Shadowed the daily tasks of the NOC team as well as the Security team in order to understand the responsibilities of each team.• Analyzed and parsed through logs to discover security events, botnets, and malicious queries. • Allocated and prepared networking equipment for shipment. Updated the inventory tracking system.• Completed a series of IT related Power Points (i.e. DWDM/CWDM, EIGRP/BGP, TCP/UDP) and presented to a group of engineers to demonstrate knowledge of given subject.

Bachelor'S Degree, Information Security

Minor, Economics