Jesse K. Email & Phone Number

United States

• Served as a technical consultant for Microsoft products, VMware, and Cisco, designing cost-effective solutions.
• Partnered with the UC system and Broadcom to deploy 30,000+ virtual machines for a large-scale project.
• Developed and implemented 30+ SOPs to standardize processes, including replacing defective keys, vendor price margin improvements, updating the knowledge base for new licensing models, mainly through Power BI.
• Managed and updated customer databases and Salesforces CRM to track sales activities and interactions effectively.

Irvine, California, United States

• Exceeded sales quotas, securing partnerships with companies spending over $50K monthly on Microsoft cloud.
• Developed and implemented a four-step Readiness Assessment for deploying Microsoft 365 and Security Copilot.
• Presented on cybersecurity and AI, preparing the sales team to promote Security Copilot before its release.
• Optimized Azure architecture to prevent misconfigurations, bringing down cloud infrastructure costs.

La Mirada, California, United States

• Utilized security tools such as Zeek, Nessus, and Splunk to identify and resolve employee vulnerabilities.
• Implemented a robust security policy focusing on network monitoring, intrusion detection, and prevention.
• Developed and implemented a file recovery system, improving data retrieval by 10-15%.
• Delivered a series of engaging and informative presentations on critical security topics including DDoS Attacks, SOAR, and Vulnerability Management, showcasing expertise and knowledge to a bi-weekly audience of.

Manhattan Beach, California

• Administrated Mobile Device Management systems (Maas360, Workspace One) for U.S.-based corporate devices.
• Supported 50+ Skechers retail stores by monitoring and adjusting network access via ClearPass Policy Manager.
• Collaborated with service providers such as Cisco and RingCentral to deliver user tailored VOIP solutions.
• Shadowed the Network Operations Team’s to gain hands-on network support and administration experience.

Irvine, California

• Provided helpdesk support for clients both remotely and on-site with basic hardware/software issues. (Included failing drives, BSODs, Wifi/network issues, email recovery and setup, etc.)
• Cleaned configs and prepared old switches for redeployment (HP and Cisco switches)
• Backed up and cleaned employee desktops, laptops, and tablets. Prepared old devices for redeployment through tasks such as re-partitioning drives, wiping personal information, replacing hardware, etc.

La Mirada, CA

• Shadowed the daily tasks of the NOC team as well as the Security team in order to understand the responsibilities of each team.
• Analyzed and parsed through logs to discover security events, botnets, and malicious queries.
• Allocated and prepared networking equipment for shipment. Updated the inventory tracking system.
• Completed a series of IT related Power Points (i.e. DWDM/CWDM, EIGRP/BGP, TCP/UDP) and presented to a group of engineers to demonstrate knowledge of given subject.

Bachelor'S Degree, Information Security

Minor, Economics