https://www.culturecollective.co/san-francisco-chapter/The Culture Collective is the first global ecosystem to connect, empower, and inspire culture champions around the world. We nurture the culture ecosystem through events, media, and partnerships. The cornerstone of our global community are bi-monthly events featuring founders, thought leaders, innovators, and educators who share lessons learned on transforming and building great cultures in the workplace.Every month, we bring together a diverse community of experts, industry leaders and curious individuals who are committed to improving their workplace culture.We believe that, collectively, we can all help each other build the culture we want to work in.

- Set the vision and charter for the Program Management office, defining the pillars, roles, and outcomes for the PMO organization throughout BigCommerce- Organize the Product Roadmap lifecycle process, which includes monthly updates from 15+ teams, and quarterly strategic review for both market fit and delivery to commit- Facilitate the Project and Program updates meeting, with JIRA powered reports on project status, and risk/dependency analysis- Improving Product and Engineering operations through data driven analysis, experimentation and culture pulse- Manage the full lifecycle of Product Development for high profile projects from Ideation, Planning, Development and Go To Market, including stakeholders communications and internal tracking- Agile Coach across Product and Engineering (which consists of 15+ teams across 4 offices) introducing Agile practices / mindset and setting the path toward organizational agility- Hire, onboard and empower a team of 9 Scrum Masters and Project Managers across multiple offices (US and International)- Scrum Master to 2 high profile teams, conducting all the ceremonies (backlog grooming, sprint planning, stand ups, sprint review, retrospectives) and encouraging regular inspection of both output and process to ensure continual learnings- Clarify and document rules of engagement, just-enough processes for product design, Go to Market, and Beta activities to reduce communication gaps and increase efficiency- BigCommerce TRIBE (Women's Employee Resource Group) Lead for the San Francisco office promoting a culture of empowerment, community and celebration of women in technology

- Kaizen lead for organizational operations: Identifying and improving organizational and cultural impediments for efficacy of delivery - Clarifying Agile frameworks, instituting ceremonies, capturing metrics for predictable delivery and forward planning- Inside P&E, optimizing processes for design, product, engineering, and quality- Standardizing rules of engagement with teams outside of P&E- Project Managing the full lifecycle of the Storefront and Merchandising program, from ideation through Go To Market. - Scrum Master for 2 high profile teams - facilitating ceremonies and retrospectives, JIRA all the things, identifying and removing impediments, increasing productivity 2x- JIRA systems administrator, standardizing workflows, optimizing JIRA boards, introducing use of JIRA reports for metrics for P&E, consultant for JIRA optimization org wide- Manage product roadmap lifecycle process that provides transparency for the wider business

- Program manage high priority products through entire PDLC, managing all the cross dependent engineering teams as well as documentation, product marketing, support, security and operations- Build and maintain scope definition, remove blockers/impediments, manage timeline and release related activities- Scrum Master for 2 high visibility teams and ancillary support for additional teams - Coaching PO/teams, conduct scrum ceremonies, retrospective process improvements- Document and remove team impediments, bubble up organizational impediments to management - Build framework in JIRA/Confluence for reporting teams velocity, output and status both for the teams internally, and at the executive level - Provide status of team progress toward quarterly goals for increased transparency, including quarterly health checks- Build and maintain process for scaling Scrum, including Scrum of Scrums and cross dependency boards for visibility- Enforce the JIRA and confluence rollout, including adoption, standardization and accuracy of workflows across the engineering org- Lead the Scrum Master Guild to nurture scrum best practices and provide resources/tools for those acting in the scrum master role- Agile evangelist for Fastly engineering and throughout the org, helping to organize department wide trainings and coaching in both Scrum and Kanban, presenting success stories and building a common language toward how we operate

- Facilitate the organizational Engineering/Operations move from waterfall to Agile Scrum- Scrum Master to 3 separate teams, in 3 different product lines (Mobile, Evaluation Viewer, Engineering Special Forces)- Conduct Scrum ceremonies (Sprint Planning, Review, Retrospective, Standup, Backlog grooming)- Therapist, psychologist, girl scout troop leader, advocate, protector of development/QA team- Maintain Definition of Done, Definition of Ready, and coding/QA documentation for each team- Coach product owner to keep prioritized, broken down and groomed backlog- Push to include at least 1 tactical process improvement for each sprint- Remove team impediments including communication, process, task and organizational impediments- Partner with other departmental teams (support, sales, marketing, finance) to build more efficient process- Lead the Scrum Masters guild which sets standards and normalization patterns for scrum across teams as well as provide Scrum resources across our organization (and geography)- Report on velocity, utilization, and team status for execs and cross team communication- Promote team building and trust through retrospective ice breakers, lunches, and outings- Manager to a scrum master, who himself manages 3 teams- Participate in release planning and release process discussions to eliminate time and resource waste- JIRA administrator and gatekeeper for JIRA process and features- Coordinate monthly Tech Talks for cross pollination of best practices and interesting technology advancements

- Project manage large and highly visible engineering/operations initiatives from definition through delivery, taking special note of resource, operational and market impacts in critical path decisions- Define and communicate engineering feature roadmap, negotiating with stakeholders effort, priority and market need- Set, maintain and communicate release calendar including stages of development, QA and release cycles- Manage sprint scope to feature complete through development, negotiating effort and quality with product management- Proactively identify and communicate resource, scheduling, feature and operational conflicts and bubble to management as necessary- Facilitate a daily engineering VP/managers meeting to highlight urgent items, communicate release schedule, and review high visibility project status- Manage resource allocations for all of engineering (50+ ICs) for current roadmap and backlog features- Provide a company wide weekly engineering snapshot of current and upcoming release schedule and scope- Facilitate the cross prioritization of engineering, architecture and operations projects against resourcing and market timing- Coordinate all release related activities- Manage Replicon (time tracking tool) for finance to track capitalizable projects by directing the key project definition process, acting as liaison for finance and embracing the coveted position of weekly timesheet enforcer (often warm chocolate cookies are required)- Obsessive note taker, documenting meetings and decisions in confluence/JIRA and with quick follow-up- Monitor trunk health & ensure broken builds are resolved quickly- Coordinate monthly Tech Talks for cross pollination of best practices through the department

- Maintain high quality translations of the 10+ languages in the Turnitin service- Interview, hire, and manage the timely translation work of 10+ contractors- Manage translations budget through invoicing and monthly reconciliation- Manage the development and translations process of adding new languages to our application- Together with marketing manage all of the international marketing sites, including the translation of support materials, videos, collateral, press releases, and announcements - Product manager for all international market requested features by prioritizing, writing requirements, reviewing test cases and tracking related bugs through its release lifecycle- Review in-flight features and provide feedback and acceptance with regard to i18n/L10n- Provide international marketing insight for time sensitive features- As needed, QA international features and bugs- Manage the quality of strings in our proprietary translations tool and features built into the tool- Liaison for 3rd party translation vendors

- Managed requirements gathering, scope, development/QA timeline and production release cycles- Created process for and managed dashboard of all requested and inflight features for clear status and outbound communication- Implemented task tracking system for developers cross department- Negotiated feature priority between sales, business managers and product development- Successfully launched Turnitin2, a major revamp of our core product - Created i18n Best Practices Guide for developers- Implemented homegrown translation tool to manage our growing number of languages- Managed the redesigns of the new i18n websites, content and translations

- Taught 120+ students through WestEd literacy in science methodology- Incorporated Exploratorium inquiry based labs to build real life problem solving- Open hours for students to come study, ask questions and lower perceived barrier to learning chemistry- Created website for students to easily access homework assignments, announcements, and rules for the classroom (msyiismyfavoriteteacher.com)- Regularly blow things up- Emphasized integrity (both personal and academic), resourcefulness and hard work while learning how to blow things up

- Accenture, Business Process Consultant, San Francisco, CA- ChevronTexaco, Catalog Managment Team, San Ramon, CA- SUN Microsystems, Deployment and Support Analyst, Santa Clara, CA- eBay, Cambell, CA, Product Manager- Silicon Energy, Siebel Integration Build Lead, Alameda, CA

- Re-established linearities of all chemistries in current analyzers and restructured calibration methods. - Created an alternative method of determining glucose and fructose concentrations in the 5000 L tank feeds.