Global Water Management/FATHOM is a SaaS provider to the water utility industry - Call Center, Billing, Technology (multi state)• Researched and implemented new HRIS and payroll program for organization.• Strategic business partner to CEO/CFO and leadership team.• Effectively rolled out new recruiting program/strategy for hourly call center employees that resulted in increased retention• Ensured compliance with I-9’s, FLSA, FMLA, Workers Compensation/OSHA and other regulatory matters.• Managed and resolved complex employee relations issues. Conducted effective, thorough and objective investigations• Provided HR process, interpretation and policy guidance.• Successfully updated the organizations Employee Handbook, hourly Attendance Policy and time off policies.• Provided guidance on company restructures, workforce planning and succession planning.• Assisted in driving various HR initiatives: performance management, goal setting, merit review process, and manager and associate career development.• Planned and coordinated employee functions, suggestion program.• Partnered with Director of Training to roll out Leadership Training Program• Ensured annual compliance of Non-Harassment/Discrimination and Ethics/Code of Conduct training were completed by organization.

Providing onsite and remote HR Management to multiple clients in a variety of industries including Manufacturing, Behavioral Health, Non-Profit and Hotel Resort-Develop and implement a variety of HR policies, procedures and programs to fit the needs of the client, including employee handbooks, policies, etc.-Assist with and/or serve as Lead on client HRIS system conversion projects-Develop and deliver training on a variety of topics using HRPivot's toolbox of resources-Conduct HR audits/analysis and make recommendations for compliance and best practice-Provide coaching and guidance on employee relations issues-Complete new hire documentation, orientation and onboarding, including I-9 and E-Verify-Develop and/or modify job descriptions-Oversee benefits administration (i.e. includes enrollment activities, processing of COBRA)

A medical practice focusing on house call.- Built HR department from the ground up; developed all policies and procedures, reviewed and edited the Employee Handbook, developed succession plans, compensation plans, and merit increase plans; researched and negotiated a cost effective benefits program for the organization.- Researched and implemented new HR database and payroll program for organization.- Successfully managed 2 separate payrolls for a combined 250 employees- Developed and facilitated Leadership training program.- Seamlessly facilitated the onboarding of employees to become highly valuable members of the team.- Proactively address and resolve issues in order to increase staff performance and retention.- Consistently exhibit strong and thorough knowledge of all applicable rules and regulations.- Thoroughly involved in all investigations, discipline and termination recommendations.- Manage, direct, and plan the day-to-day operations of the company’s benefit programs while determining the most balanced and cost effective measures.

Part of initial team that opened the Phoenix Marshalls retail distribution center.- Payroll Administration- Benefits Administration- Attendance Tracking- Oracle- Kronos- Combined data management and interpersonal communications skills in order to increase productivity and drive successful employee performance.- Resolved payroll problems with proactive, positive and tactful information gathering techniques.- Key player in envisioning a desired future, translating that vision into goals, and defining the necessary steps in order to efficiently achieve those goals.- Managed team of HR Assistants who assisted in troubleshooting all payroll, timekeeping and benefit issues to ensure all employees concerns or questions were thoroughly resolved in a timely manner.- Within 90 days set up Distribution Center for payroll and benefits; supported the hiring of over 300 positions.- Successfully responded, attended hearings and managed all Unemployment Claims.

Flowers Foods/Holsum Bakery, a manufacturer in the commercial baking industry- Steered orientations, trainings, performance management, leadership development, payroll, claims, and benefits strategies in order to position the company for continued success. - Utilized highly specialized skills in: auditing, succession planning, workers comp, FMLA, on boarding, and off boarding.- Partnered with shop stewards to support 3 on-site unions with all payroll, benefits, LOA, union dues and Workers Compensation matters.- Effectively managed HR office following the acquisition of a new company; successfully rolled out new employee handbook for all California and Nevada locations.