Kimberly Kelling Freeman Email & Phone Number

Achievements:* Improved cash flow by implementing postage deposits from clients, saving approximately $25,000 monthly in FedEx fees.* Negotiated lower-price contract, saving over $3,600 over 6 months. * Implemented 'card style codes' to automate special request processing. This enabled our customers to better manage their shipping requests, and streamlined the billing process. * Spearheaded major overhaul of portion of AuthENGIN proprietary software, which charges and reports on cardholder fees. This enabled client reporting on revenue and distributors.Responsibilities:* Managed relationship with card vendors including inventory control, verification of card file transmissions, supply chain of all collateral materials needed for fulfillment kits for all card programs/subBINs (MC/Visa/Maestro/STAR), set-up of new programs.* Liaison with all departments (Bank, IT, vendors, IVR) to implement new programs, acting as Program Manager or Account Manager for live programs as needed. * Perform cost analysis for new card programs. Assign and track tasks for the Implementation Team. * Selected to work with conversion team, and learn AuthENGIN, our web-based Debit/Credit authorization platform, which was developed in-house using Java & SQL. This knowledge enabled me to be an integral part of how the program was being developed; discovered potential issues and contributed to process improvement, therefore saving time and money. * Responsible for setup of cardholder fees within the system, uploading setup documentation to SharePoint document library, as well as end-to-end card testing. * Back-up for shipping manager, utilizing FedEx software to ship individual cards to customers.

Achievements:* Recruited to work with Start-up Company handling day to day operations.* Discovered billing errors, saving approximately $3,000.Responsibilities:* Managed implementation of all debit card programs within XpressDebit ensuring successful and timely launch of card programs.* Coordinated business relationships and approvals within issuing Bank, processor, vendors, and clients.* Managed supply chain of materials related to card fulfilment kits, coordinating delivery of materials to fulfilment house.* Responsible for invoicing to clients, and ensuring accuracy for Accounts payable.* Assist with the creation of Procedures Manual for XpressDebit.* Responsible for monitoring daily transaction reports.* Worked closely with Processor with access to internal Perfect Tracker system (allows tasks to be assigned to different departments, such as IT).

Achievements:* Generated over $2 Million growth in a 9-month period.Responsibilities:* Responsible for satisfaction and growth of major accounts totalling over $8 million in sales. * Sales of goods and services for the financial card industry, specifically debit and credit card manufacturing, personalization, and fulfillment.

Achievements:* Generated over $37,000 in revenue the first year, doubling this figure to over $70,000 in my second year of business.Responsibilities:* Managed all aspects of business: Sales, customer service issues, billing/accounting, incoming calls.* Provided Consulting services for debit card programs.* Worked with several vendors, offering turn-key solutions to ensure my clients received the products and service that best fit their needs.

Achievements:* Generated over $200,000 in revenue annually.Responsibilities:* Inside Sales of plastics, materials, PIN generation, embossing/encoding.* Monitor inventories of clients' supplies to ensure there are adequate stock as well as monitoring compliance of Visa and MasterCard standards.* Receive and process Special Requests from financial institutions on a daily basis, averaging 500 monthly.* Work with financial institutions to set up ATM and Visa card programs as well as programming ATM instant issues.

Business

Education record

I have taken several courses including Adobe Photoshop, Illustrator, Managerial Leadership, Time Management, as well as receivng Master.

Nei Digital Multimedia