Kim Kerley Email & Phone Number

Sewickley, PA, US

Miramar, Florida, US

• Global Chief People Officer and Strategy leader for Arise Virtual Solutions, a company providing flexible and innovative gig CX and outsourcing solutions.
• Drive the development and execution of corporate strategy, leveraging analysis and insights to drive business growth, mitigate risks, and capitalize on emerging opportunities.
• Lead organizational design and development efforts, optimizing team structures and workflows to enhance efficiency, agility, and collaboration across departments.
• Drive diversity, equity, and inclusion (DEI) efforts, implementing initiatives to foster a culture of belonging and ensure equal opportunities for all employees across a global footprint.
• Steward employee engagement and experience initiatives, delivering a sound workplace culture, fostering employee well-being, and promoting belonging.
• Leader for full employee lifecycle HR - Benefits, Total Rewards, Talent Acquisition, Performance and Talent Management, Executive Development, Learning, Compensation, Compliance, and Organizational Effectiveness.Key.

• Global strategy and high-performance expert leveraging a deep understanding of (and passion for) organizational dynamics and human behavior to guide clients toward achieving alignment, clarity, and effectiveness in.
• Launched and cultivated a boutique firm specializing in Fractional Leadership, Strategy Consulting, and Executive Coaching services; steered a 70% revenue upsurge within the first operational year through adept client.
• Designed and conducted a comprehensive training, development, and change initiative for a nuclear energy company spanning eight sites: increased employee compliance rates by 45% and reduced safety incidents by 30%.
• Spearheaded successful HR Transformation for an 11,000-person international commercial services company.

Arlington, VA, US

• Global HR Executive overseeing workforce planning, internal communications, payroll, benefits and compensation, compliance, learning and development, talent acquisition, talent management, performance management.
• Led all global people operations functions.
• Executed a multifaceted employee engagement strategy, elevating organizational morale and performance by boosting engagement metrics from 58% to 72%.
• Created and delivered the inaugural global leadership development program to 100% attendee satisfaction.

Mclean, VA, US

• HR Executive delivering counsel and consultation to C-level technology executives.
• Led HRBP team to set and deliver unique people strategy for four distinct, geographically distributed, multi-channel business units with client groups ranging in size from 250 to 5,000 employees.
• Trusted advisor for 4 lChief Information Officers and their executive teams.
• Coached leaders to top performance and in developing high-performing teams.
• Top-grading Executive hiring expert and talent assessment enterprise leader.
• Led the strategic planning and execution of people strategies for acquisitions and business transformation.

Mclean, VA, US

• Technology Executive accountable for divisional business operations and strategy.
• Managed a $450M P&L and led 30 employees responsible for all divisional operations, including oversight and accountability for risk management, finance, capacity planning, and communications.
• Drove a 35% reduction in project lead time and a 25% enhancement in resource optimization efficiency by updating outdated processes and resource allocation.
• Engineered and implemented strategic culture and communication strategies, fostering cohesion among diverse teams, and rapidly scaling the team from 150 to 1500 members.
• Led the transition to an agile framework resulting in $13M in cost savings and a 25% reduction in project delivery time by improving cross-functional team communication, streamlining processes, and enhancing project.

Mclean, VA, US

• HR leader and trusted advisor for senior executives across multiple client groups focused on culture, leadership development, and digital transformation.
• Led all aspects of multiple acquisitions, delivering job structure, talent assessment, and organizational design to optimize the new structure. Implemented cultural assimilation to bring disparate groups together.
• Established an immersive People Manager 101 development course incorporating role-playing exercises and interactive workshops; the program led to a 15% decrease in employee turnover and a 20% rise in internal promotions.

Mclean, VA, US

• HR Leader for 2 distinct client groups - Operations and Data Analysis.
• First role for marketing and operations leader transitioning to HR based on a proven track record of driving organizational effectiveness through strategic initiatives.
• Fostered employee engagement, talent development, and organizational culture enhancement.
• Partnered with senior leadership during integration and acquisition to align culture and people strategies with business objectives, resulting in a 15% engagement uptick and 25% retention of top performers.

Mountain View, California, US

• Customer Experience and Marketing Leader overseeing marketing communications, advertising, events, web design, logistics, data analysis, digital transformation, program delivery, and customer experience teams.
• Achieved a 25% reduction in marketing costs and drove a 12% increase in customer base by shifting the marketing strategy to online channels, resulting in a significant improvement in ROI and market reach.
• Orchestrated the deployment of a sophisticated knowledge management system, generating a 30% boost in customer quality scores and a notable 15% reduction in handle time, elevating service delivery and operational.
• Led an award-winning marketing campaign that boosted website traffic by 60% and conversion rates by 40%, resulting in a revenue increase of $500,000 within 6 months.

Mclean, VA, US

• Delivered quality and learning solutions for multi-site, multi-function operational call center divisions through ongoing mergers and acquisitions.
• Generated $2.2M in annual savings through the strategic identification and implementation of improvements in customer quality, operational processes, and customer experience enhancements.
• Led high-impact training and readiness projects for two acquisitions across three sites, culminating ahead of schedule with outstanding participant feedback scores; crucial in ensuring streamlined integration and.

Master Of Business Administration (Mba)

Bachelor Of Science (B.S.), Kinesiology And History

Kinesiology And Exercise Science