Kim Kerns Email & Phone Number

Cleveland, Oh, Us

Graham, Nc, Us

United States

Illinois, United States

United States

Configure account setup for enrollment on the Selerix platform (many AB and non-AB owned managed Benefit Selection platforms)Configure product specifications in accordance with AB standards Configure census data for enrollment purposesConfigure production reportingRecord and disseminate end user feedback.Provide issue resolution for end users in the account set up and enrollment modulesContribute to the accuracy of all supporting… Show more Configure account setup for enrollment on the Selerix platform (many AB and non-AB owned managed Benefit Selection platforms)Configure product specifications in accordance with AB standards Configure census data for enrollment purposesConfigure production reportingRecord and disseminate end user feedback.Provide issue resolution for end users in the account set up and enrollment modulesContribute to the accuracy of all supporting documentationColaberate with sales, implementation teams, underwriting, and new business to effectively recognize and solve case level enrollment issues and reinforce corporate initiatives Show less

Greensboro, North Carolina, United States

• Manage ongoing client service meetings including renewal post-enrollment, mid-year, pre-renewal and post-renewal. Includes onsite meetings as well as employee enrollment meetings, as needed.• Prepare and submit all necessary requirements to carrier for new clients and renewals. Making sure all deadlines are meant.• Primary contact with insurance carriers for obtaining new client quotes, renewals, quotes, benefits and negotiating rates. Spreadsheet options utilizing the carrier’s… Show more • Manage ongoing client service meetings including renewal post-enrollment, mid-year, pre-renewal and post-renewal. Includes onsite meetings as well as employee enrollment meetings, as needed.• Prepare and submit all necessary requirements to carrier for new clients and renewals. Making sure all deadlines are meant.• Primary contact with insurance carriers for obtaining new client quotes, renewals, quotes, benefits and negotiating rates. Spreadsheet options utilizing the carrier’s executive summaries. As well as client issues regarding billing and claim issues.• Manage approximately 72 clients that range from 2-300 insured lives.• Primary service contact for clients and carriers. Responsible for maintaining group of business with excellent customer service. Includes billing audits, claim issues, ID cards and benefit questions.• Works closely with Producer and Account Executive keeping them updated and informed on any issues.• Installation of new groups, renewals as well as changes in various carrier sites.• Maintains and updates BenefitPoint, Employee Navigator as well as carrier sites.• Prepare benefit communication material and employee benefit booklets as needed.• Maintain client files and correspondences.• Work closely with client to make sure all benefit needs are being offered.• Assist with COBRA Administration Show less

Greensboro

• Managed case load of approximately 65 clients. Group size ranged between 2 – 350 lives. Including self-funded, partially funded and fully-funded clients.• Prepared renewals and new client quotes with various carriers. Including all necessary paperwork and enrollment material.• Negotiated benefits and rates with carriers according to client needs. Spreadsheet quotes utilizing carrier summaries.• Maintained and updated BenefitPoint with all necessary… Show more • Managed case load of approximately 65 clients. Group size ranged between 2 – 350 lives. Including self-funded, partially funded and fully-funded clients.• Prepared renewals and new client quotes with various carriers. Including all necessary paperwork and enrollment material.• Negotiated benefits and rates with carriers according to client needs. Spreadsheet quotes utilizing carrier summaries.• Maintained and updated BenefitPoint with all necessary benefit information and documents.• Worked closely with carriers and TPA’s to make sure procedures were in place for billing and employee status changes.• Updated COBRA rates, if necessary, with vendors.• Prepared communication material for employees as well as benefit booklet, if required.• Provided day-to-day service needs for clients.• Worked closely with Producer providing additional assistance, as needed, and keeping updated on client issues. Show less

Graham, Nc

Manage onsite open enrollments. Recruit, prepare enroller manuals, educate, train enrollers on various enrollment software and troubleshoot.

United States

Managed large corporate clients. Provide payroll procedures, payroll audits, file feeds, verify accuracy of enrollment systems, new hire orientation, onboarding, coordinate open and perpetual enrollments including hiring and training enrollers on various enrollment software. Work directly with Human Resources and employees to answer various benefit plan questions/regulations and policy issues for but not limited to HSA, FSA, HRA, Core and Voluntary Benefits

2 Years Credit Hours, Radiation Biology/Radiobiology

Activities and Societies:

Graduate, College Prep Courses

Activities and Societies: Honor Society, French Society, Student Coucil, Class VP, Varsity Sports & Cheerleader, Volunteer for Ashtabula.