Seasoned, innovative professional with more than 20 years of experience in business process management, including project management for IT system requirements, development and implementation. Self-motivated and highly adaptable, thrives in challenging individual or team environment. Passionate about driving transformational change to meet business objectives and empowering people to help themselves. Highly developed interpersonal skills to listen, communicate and coach peers. Always interested in keeping up with the latest technologies and bench-marking. International work experience:one year residency in Sweden in 2006. Industry experience includes: Finance, Semiconductor, Telecommunications, Automotive, and Transportation.o Project Management, Agile and Waterfall Methodologieso Business Process Managemento Change Managemento Business Intelligence Analysiso Business Analysis / ROI Analysiso Process Improvement "think tank"o Systems Development Life Cycle (SDLC)o Software Implementation Managemento Training / Mentoring Computer Expertise:• CRM: Salesforce.com including partner portal/communities, Backstop• BI: Tableau• Custom tools: MRP, PLM, Contract database, Internal BOM & pricing system, Extranet Portal Solutions• Company revision controlled documentation knowledge base systems• ERP: SAP/R3: APO, BW and Oracle• PLM: Enovia Matrix 10• LMS systems such as Plateau and Learning Curve• eLearning tools such as Adobe Captivate • Microsoft (Access, Excel, One Note, Outlook, PowerPoint, Project, SharePoint, Visio, Word); • RosettaNet B2B communications, EDI, Custom System Integrations including ETL• Sales & Operations Planning tools, MDM systems