Kim Knight

Kim Knight Email and Phone Number

VP, Director, Customer Experience Strategy at MRM, CCXP @ MRM
Kim Knight's Location
Detroit Metropolitan Area, United States
Kim Knight's Contact Details

Kim Knight personal email

n/a
About Kim Knight

I began my career immersed in CRM working with B2B and B2C organizations developing successful customer marketing strategies. From there, I led the Direct Divisions of integrated Agencies in Cleveland (VP, Director, Liggett-Stashower) and Detroit (VP, Strategy, Doner) inspiring my teams and developing integrated brand strategies. Putting the customer first to drive business success is a strong belief that led me to MRM in 2011 (VP, Director, Customer Experience Strategy) where I have been instrumental in building MRM's Customer Experience practice from the ground up and consulting with companies like General Motors, BASF, Tyson Foods and Cleveland Clinic to help them achieve their CX, Digital and Sales Transformation goals; ultimately creating solutions where both the customer and the company wins.

Kim Knight's Current Company Details
MRM

Mrm

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VP, Director, Customer Experience Strategy at MRM, CCXP
Kim Knight Work Experience Details
  • Mrm
    Vp, Director, Customer Experience Strategy
    Mrm Jan 2011 - Present
    Greater Detroit Area
    Customer Experience, Digital and Sales Strategy Transformations for General Motors, BASF, Tyson Foods and Cleveland Clinic
    View
  • Doner
    Vp, Strategic Planning
    Doner Feb 2003 - Jan 2011
    Greater Detroit Area
    CRM and Marketing Strategy, Planning, Analytics and Research on AAA Insurance & Membership, ADT Security Systems, LensCrafters, Progressive Insurance, DuPont, Serta and Six Flags.
    View
  • Liggett Stashower
    Vp, Director, Direct Division
    Liggett Stashower 1994 - 2003
    Cleveland, Ohio
    CRM strategy, account development, client management on Sears Optical, Target Optical, Cole Managed Vision, Cedar Point, CWRU Executive Education, Delta Dental, Forest City Properties, Medical Mutual of Ohio, Progressive Insurance, St. Vincent Charity Hospital, Things Remembered.

Kim Knight Skills

Direct Marketing Crm Integrated Marketing Marketing Strategy Analytics Strategy Segmentation Interactive Marketing Account Management B2b Digital Strategy Relationship Marketing Database Marketing Customer Relationship Management Project Planning Loyalty Programs Product Management Brand Development Marketing Communications Website Development Mobile Marketing Lead Generation Advertising Market Research Marketing Concept Development Customer Experience Strategic Planning Marketing Research Social Crm

Kim Knight Education Details

Frequently Asked Questions about Kim Knight

What company does Kim Knight work for?

Kim Knight works for Mrm

What is Kim Knight's role at the current company?

Kim Knight's current role is VP, Director, Customer Experience Strategy at MRM, CCXP.

What is Kim Knight's email address?

Kim Knight's email address is kk****@****ner.com

What schools did Kim Knight attend?

Kim Knight attended S.i. Newhouse School Of Public Communications At Syracuse University.

What skills is Kim Knight known for?

Kim Knight has skills like Direct Marketing, Crm, Integrated Marketing, Marketing Strategy, Analytics, Strategy, Segmentation, Interactive Marketing, Account Management, B2b, Digital Strategy, Relationship Marketing.

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