Kim Koetsier Email & Phone Number

I am a customer who wants to enjoy my retail experience. I don't want to wait in line. I don't want to try and work out how something works, what it costs or where in the store I can find it. I am an entrepreneur who loves smart technologies that support the efficiency and growth of my business. I want to know my business metrics and maximise my profits.I love to engage and connect with people and information. You have retail outlets, your customers are key - instead of selling to your customer, help them buy - make it easy, make it a pleasure - they will be back for more and they will bring others. I have been successfully servicing the retail and telecommunications industry internationally for the past 20 years creating solutions and providing technologies within my own business and for my customers & clients. My entrepreneurial spirit, technological experience and practical business acumen has been the foundation for building a solid business with long standing client relationships, working together to build happy customers and grow sales.

Listed skills include Telecommunications, Retail Management Solutions, Entrepreneurship, Troubleshooting, and 26 others.

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  Director Of New Business Development

  Zero1 Solutions

  2009 - Present

  I love learning what makes our different customers 'tick' and I'm an analytical geek so i get excited about the smart technologies available to enhance my customers experience, building loyalty and profit! I've had great experiences in a variety of industries and countries each time learning more and adding value in streamlining processes, technologies and general business practice. Through my experiences I believe that the only way to achieve success is to UNDERSTAND WHAT OUR CUSTOMERS WANT, then look at the technologies that can enhance this, but technology alone will not suffice, we need to integrate this with our environments (processes, people etc) This is seen in all my projects, products and consulting where I zone in to identify the real needs and interdependencies, thus finding solutions that work.My management style allows for individualism and creative thinking whilst working as a team to explore options for the best solutions. My teams are encouraged to look at the “big picture” before zoning into their area of expertise, thus growing the thinking into solution based ideas.