EnFinIT is een Full Service ICT bedrijf. EnfinIT beheert, adviseert en implementeert (MS)Cloud oplossingen en Wifi Netwerken.EnfinIT detacheert én werft & selecteert ICT’ers voor middelgrote tot grote ondernemingen. Hierbij ligt de nadruk op een goed passende medewerker, Enfinit kijkt echt naar een Natural Fit, de professional en het bedrijf moeten echt bij elkaar passen, pas dan is er een echte match!Kennis en Ervaring mét toegevoegde meerwaarde. EnfinIT.

RDC zorgt voor uw informatie en processen; u zorgt voor uw klanten. Daarin ligt de sleutel tot succes, nu en in de toekomst.RDC in het kortRDC biedt data en slimme applicaties aan de hand waarvan bedrijven in de automotive branche hun klanten sneller, beter en gerichter kunnen benaderen. Hoe? Deze animatie legt het uit

SIRA Professionals B.V. detacheert IT specialisten op Technisch- en Functioneel beheer, Linux, Windows, Mainframe, AS/400, ITSM en Projectleiding en (web)Applicatie ontwikkeling. SIRA IT Diensten B.V. verzorgt premium "technisch" Systeem- én Applicatiebeheer voor het MKB.Meer weten? neem contact op met mij op 06-53305302 of k.kool@sira.nlOok voor een second opinion op uw offerte!

Als Klant- en Servicemanager verantwoordelijk voor het operationeel en tactisch gezond houden van de relatie van een vaste set klanten. Met deze (enterprise) klanten sparren over de toekomst van hun ICT en netwerk omgeving, begeleiding in hun (technologische) keuzes en mogelijkheden. Advisering rondom Cloud, Hybride of On-premise ICT en netwerk omgeving. Voor en aan deze klanten leveren wij operationeel technisch en functioneel beheer van (gedeeltes van) hun ICT omgeving.

Tasks/Responsibilities: Acquiring new customersAcquiring new projects Sales of services and projects within the current installed base of customersConsultancy and sales of complex ICT environmentsContract negotiations with customersAnswering RFP's (Request For Proposals)Scouting for new partnershipsManaging current partnerships and measuring them according to predefined Introducing new products to customersDeveloping new services together with new and existing partnersWriting proposalsSales of products and services provided by us. 2e2 is a systems integrator with experience on Windows, Linux, Citrix, VMware, Networking and Unified Communications. As the largest partner of AFAS in the Netherlands 2e2 provides AFAS related services and maintenance to it's customers.

Management of daily operations and 34 FTE staff:Managing all staff on a daily basis, this included the management of the various ITIL based support and systems management teams. Daily management of calls, changes, problems and escalations with the ITIL process managers and the service desk.People management of all staff including personal- and skills development.Managing an external staff of 6 FTE who were located at customer premises throughout the Netherlands.IT Manager for Benelux, within this role I advised the MT about the IT environment of 2e2 and its Business Units. With all Business Units I discussed the strategy and their business needs on a regular basis.Development of new products and environments.Development of cost models for management.Development of reporting for management information.Creating and guarding budget plans.Managing external vendors and providers.Creating a strategic vision for future environments of the internal IT environment. Related projects:The complete build and migration of multiple customer environments to our newly developed customer specific private cloud solution.Virtualization implementation:Implementation of a complete virtualized new environment for 2e2 internal use which could also be used to service customers and as such had very good ROI.Integration of departments:The integration of 3 departments into one Unit. At start of the project I had a total of 34 FTE. During this project we reduced the # of FTE to 22. This was possible through task automations and process improvements.In this project I also created multiple new teams and I trained staff to become team leaders together with training them on people management skills.General:As Manager Operations I was responsible for the internal and external customer's ICT environments. These environments were nearly all fully outsourced environments. I was responsible for providing the agreed services according to the SLA to the customer.

Acquiring new customersSales of contracting staff to customersContract negotiations with customersAnswering RFP's (Request For Proposals)Scouting for new partnershipsWriting proposals(People) Management of 26 externally contracted employees.People management of all staff including personal- and skills development.Performing intakes at customers with candidates.Recruitment and selection of new employees

Acquiring new customersSales of contracting staff to customersContract negotiations with customersAnswering RFP's (Request For Proposals)Scouting for new partnershipsWriting proposals(People) Management of 19 externally contracted employees.People management of all staff including personal- and skills development.Performing intakes at customers with candidates.Recruitment and selection of new employeesExternal project:During this job I was asked back by HP to perform a worldwide integration project which was stuck at that moment. For this project I contracted myself back to HP.The project I have performed consisted of integrating 360 FTE into HP whom were taken over by HP in an outsourcing deal. For this project I had to develop a new environment for these former Nokia employees to enable them to work from their current Nokia premises with HP tools and systems while still being responsible and able te perform all their task normally within the Nokia worldwide network. This solution had to be secure enough for both contract parties (Nokia/HP) but also solid and rigid to enable daily operations.As a solution for this unique work situation I developed a Citrix access solution together with my project team that enabled all former Nokia staff to still work normally on their Nokia desktop and management environment and also be able to use all related HP tooling and systems. This solution is still used within HP for the integration of newly acquired staff in outsourcing deals during the entire transition project.Big deal:As Sales manager I was responsible for the closing of an outsourcing deal between SIRA and HP.HP outsourced their daily onsite operations (Deskside support) to SIRA in this deal. I have been responsible as Project Manager of this deal and managed a staff of 10 FTE during the implementation of the SLA between SIRA and HP. I have also created and negotiated that SLA.

Integration of entire site (ECCC, Amsterdam) into HPO (Outsourcing) with corresponding service-lines.Interim IT management of ECCC site in Amsterdam for 6 months (site size +700 employees)Design lead for worldwide hardware process (e-client)Part of the Move to Proactive team.Implementing Service desk processes and toolsDevelopment of Knowledge sharing tools (Solution Community)Implementing complex Support environments in various geographies (RSA, GREECE)Implementing Call-center telephony is various geographies; Integrating IT environments of acquired companies into Hewlett-Packard (BINGO),For the BINGO deal (Bekaert) I integrated all staff from an IT point of view including home-connections and telephony environments. During this project I was also part of the Technical Team Board to steer other team members and resolve issues.

Integration and Outsourcing

Tasks/ResponsibilitiesDutiesDu: Incident handling; Supporting end-users, installing soft- and hardware, both printers and workstations. Training and mentoring colleagues and new employees.Supporting separate user groups on Windows 95 and NT 4.0 on separate locations in Amersfoort.Process building for ITIL compliant process assessmentProject management for internal User Support Projects (knowledge sharing, HW repair)Solving incidents and problems on Pc workstations, Laptops and Palmtops, Configuring Printers on TCP/IP Configuring Workstations on Windows 95 and Windows NT/2000/XP.

Tasks/ResponsibilitiesDutiesDu: Change- and incident handling at Helpdesk UBN, Unisource The Hague (contracted).Supporting end-users, installing soft- and hardware, both printers and workstations. Training and mentoring new employees.Management of Exchange Server. Managing separate user groups on Windows 95 and NT 4.0 on separate locations in Groningen and Bussum.Solving incidents and problems on workstations, Fileservers and printers originating both in the end user and in the provider organization.Configuring Printers on IPX/SPX, TCP/IP Configuring Workstations on Windows 3.1/Windows 95 and Windows NT. Creating user-accounts, both on Novell 3.12, Citrix Winframe and Windows NT 4.0. System Distributing software updates with Novell 3.12. Release management of McAfee virus scan. Building releases of the KPN telecom standard operating environment for several locations. Improving Windows 3.11 and Windows 95 packages for workstations.Providing remote Installation of various Software packages for Windows 3.X, 95 and NT 4.0 (including Oracle, Business Objects, Internet explorer, Winframe Client, Condor, ARS Remedy, Project 4.X/7.X, Outlook Express, McAfee Virus scan).Creating Packages and Jobs from within SMS.Creating Trust Relationships for NT4.0.

Providing technical (deskside) support to end users of KPN/Unisource.During this period I was also project engineer for the roll-out of Internet Explorer 3.0 to replace Netscape.

Tasks/Responsibilities:Installing hard- and software. Managing Radio StudiosPresenting Radio showsProgramming Radio programsScheduling MusicProgramming and producing CommercialsDebugging malfunctions of equipment of end users.Managing a local network, Novell NetWare Lite.Maintaining radio automation software and a hardware and cable news system.