Experience:Branch Manager | Safe Staffing of OhioNorth Olmsted, Ohio | 2011 - Present*Spearheaded the opening of a new branch in Westlake, Ohio, in 2011, and subsequently relocated to a new office in North Olmsted in 2015 to accommodate increased growth.*Identified, researched, and prioritized tasks and issues for assigned accounts, fostering strong customer relationships with key decision-makers.*Utilized consultative techniques to understand client goals, problems, and needs, enhancing the quality of candidate placements.*Collaborated effectively with branch sales executives and other branches to optimize service delivery.*Successfully sourced, interviewed, and qualified temporary and permanent candidates for diverse employment roles.*Developed and implemented marketing plans and strategies, resulting in business growth and enhanced client satisfaction.*Worked closely with the Fulfillment Manager on order validation, setting customer expectations, and presenting suitable candidates.*Contributed to continual improvement initiatives by aligning with both branch and company models.*Solicited customer feedback to ensure high-quality service delivery and maintain strong client relationships.*Consistently met or exceeded revenue and direct margin goals and metrics.*Managed a diverse client book comprising 30+ different employers, effectively sourcing candidates tailored to their unique hiring needs.Skills:*Candidate Sourcing*Pre-screening & Interviewing*Onboarding*Manufacturing & Production Recruitment*Skilled Machine Operators*Warehouse & Shipping/Receiving Hiring*Mechanical & Electrical Machine Maintenance Staffing*General Labor Recruitment*Office Personnel Placements (Administrative, Customer Service)*Short-term, Long-term, & Direct Hire*ATS, CRM, HRIS, MSV Systems*Client Relationship Management

Automotive Profit Pro, LLC April 2010 to September 2010 Information/marketing assistantMaintain company marketing websites (5)Assisted in the creation of a company policy and procedure manualManage customer database, keeping data files current and accurateSchedule in house meetings and web meetings for sales staffCreate marketing brochures, fliers, and correspondenceDistribute marketing e-mails and keep online blog currentCreate and distribute weekly and monthly customer newslettersGenerate and produce weekly and monthly marketing CD’s, DVD’s for client distributionCreate sales presentations using PowerPointManage customer inquiries via phone, email, fax and websitesTroubleshoot computers, software and equipment and seek helpdesk support where needed

Temporary Medical Staffing AgencyFirst Assist, Inc. February 2009 to October 2009 (worked here from 2001-2007), see below, returned then local branch closed)Medical Recruiter and Staffing CoordinatorCandidate sourcing via Careerbuilder, Monster, Medical job boards, referralsPre-screening of healthcare candidates to applicable job descriptions(RN’s, LPN’s, Radiology.etc)In person interviewing and applicant processing (pre-employment paperwork, background checks, drug screens, reference checks, skill assessment)Coordinate interviews with customers and proper follow up for placementBusiness development to obtain new clients as well as customer management for existing clientsMaintain customer and candidate databases both paper and computer filesReport weekly and monthly to branch and district managers of progress, concerns, ideas, and sales efforts

Manpower, Inc. June 2008 to January 2009 (downsizing)Permanent Placement ConsultantInteract with clients to understand and become part of their total workforce solutionsDevelop recruitment strategies based on client needs, geographic, and skill requirementsResearch market for trends in business to develop new clients and maintain current client needsSource and pre-screen applicable IT, human resources, manufacturing, administrative, and management candidates to match client needsSchedule interviews with candidates, perform phone and in person screenings Assist candidate with appropriate pre-employment paperwork following applicable employment lawsAssist candidate with onboard details once an offer has been madeManage all customer and candidate databasesDaily client and candidate follow-ups via phone, e-mail, and websitesDaily reporting to managers of progress

Collaborative Technologies RecruiterSourcing candidates via many online methods, both passive and aggressive searchingDiscuss open positions with sourced candidates ensuring their skills and criteria match job openingCoach candidates on interviewing techniques, and presentation of self, skills and goalsSubmit qualified candidates electronically to Account Executives for submittal to clientsMaintain and build a solid pipeline of candidates for help desk, admin, clerical, and customer service openings and generate referralsManage database with information compiled and follow-up with candidates daily Reporting of trends, ideas and progress to President

CPR Staffing (Branch Closed)Full Cycle Recruiter/Staffing CoordinatorManage client and candidate databases for most current informationGenerate correspondence, fliers, brochures for distribution via e-mail and mailAssist branch manager with marketing plansMonitor and input employee weekly time slips for payroll processingRecruiting for open light industrial, manufacturing , clerical, and general IT openingsVarious administrative duties to include supplies, meeting arrangements, data entry, filing, faxing

First Assist, Inc. Business Development/RecruiterStarted out in business development (01-05), creating marketing plans, scheduling and performing client in person meetings, cold calling, marketing via e-mail, phone, correspondenceCompany started a travel nursing division (05-07) where I then became in charge of developing clients, candidate pipelines, managed recruiters, maintained databases, developed a marketing strategy and researchMaintained and recruited own candidate pipeline for client open positionsPrimary contact for all client questions, concerns and inquiriesPrimary contact for all VMS contract negotiations nationwideResearched and reviewed all hospital contracts, then communicated all applicable information to recruitment team Grew the travel division from 0 hours to 1000 working man hours in two yearsVarious administrative duties to include equipment maintenance, software upgrades , data entry, create correspondence, excel reporting, schedule meetings and travel arrangements, train new employees.