Kisuc Kim Email & Phone Number

Seoul, KR

Seoul, South Korea

• BI(Business Intelligence) - mission control center
• OI(operations improvement) - fleet operating procedures
• Led autonomous vehicle verification & validation process

San Francisco Bay Area

• Supervise executing R&D autonomous vehicle tests as a person in charge of a facility.
• Perform various driverless/commercializing projects, collaborating with cross-functional partners.
• Lead a 50 person AV test operations team, ensuring the success of the shift by meeting service level agreements.
• Monitor shift performance metrics, developing a daily dashboard, consolidating datasets, and automating reports.
• Facilitate providing Cruise’s food delivery service as an essential business during the COVID-19 pandemic.

San Francisco Bay Area

• [MSBA] Master of Science in Business Analytics - Hult-Accenture Hackathon: AI for good - Hult Data Science Club - Hult Salesforce Club
• [MBA] Master of Business Administration - Hult Business Challenge with Emirates Leisure Retail Group - Global Campus Rotation Program (Dubai, Boston & New York) - Global Citizen Grant Scholarship

Seocho-gu, Seoul, Korea

• Analyzed business problems and requirements across 4 divisions to facilitate continual refinement of group strategy.
• Managed a new franchise restaurant brand launching project and an agile supply-chain management system project.
• Devised and launched a new franchise restaurant brand and recorded over $1 million in sales for three quarters.
• Established an agile supply-chain management strategy for product diversification, tabulating over 500 raw materials.
• Performed business analysis: revenue variance analysis, cost-benefit analysis, and cost breakdown analysis.
• Provided strategic planning support to assist managerial decision makings on operational strategy.

Greater Los Angeles Area

• Dispatched to the US subsidiary of MP Group to set up a franchise business in California.
• Opened the 1st franchised store in Orange County, California; achieved average daily sales of $10,000.
• Revised marketing strategy; opened a new flagship store and won the top prize at the Las Vegas World Pizza Games.
• Streamlined operations workflow; outsourced food delivery service and doubled the number of food deliveries.
• Reported project progress by delivering project/status reports for executive team meetings on a weekly, monthly basis.

Seocho-gu, Seoul, Korea

• Conducted feasibility studies for new franchise business projects; coordinated with investors to meet shared goals.
• Contracted master franchise agreements to launch new franchise businesses in India, Philippines, Thailand, and Vietnam.
• Signed a memorandum of understanding (MOU) to establish a joint venture for an Indonesia business worth of $4 million.
• Increased the number of overseas stores by 100% and received the World-Class Product of Korea Prize by government.

Jung-gu, Seoul, Korea

• Supervised daily hotel operations during the graveyard shift, dealing with scheduling, training, complaints, customer support, disturbances, problem-solving, and special requests; awarded Banyan Tree Star - Front of.
• Prepared daily performance reports across key performance metrics by auditing operational data using OPERA property management system (PMS) and reported directly to the management team.

Jung-gu, Seoul, Korea

• Obtained the highest number of guest comments cards and received numerous positive feedback from guests; selected as the recipient for the Best Associate at Front Desk Award.

Jung-gu, Seoul, Korea

• Organized 6-star quality hotel concierge service as a pre-opening member, collaborating with Les Clef d’Or Korea, a branch of worldwide concierge association.

Seocho-gu, Seoul, Korea

• Served as the first time awarded intern best up-seller at Room service and Marriott Café.

Inje-gun, Gangwon-do, Korea

• Mandatory Military Service: Served as a military operations staff assisting Operations Officer to develop Operations Plan 5027-04 (a series of military operations plans made by the United States and South Korea for the.

Master Of Science In Business Anatytics - Mban, Business Analytics

Activities and Societies: • Hult Data Science Club • Hult Salesforce Club- Big Data Analytics - Business Analytics Applied Project.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: • Global Citizen Grant Scholarship • Global Campus Rotation Program (Dubai, Boston, & New York)- Accounting.

Master Of Tourism In Hospitality, Hospitality Administration/Management

Activities and Societies: • Student representative • Merit-based scholarship recipient for 2 times• Master Thesis: ‘The Effect of.

Bachelor Of Business Administration - Bba, Hotel And Tourism Management

Associate Of Arts - Aa, Hotel Management