Office Manager
Digestive & Liver Disease Specialists
Norfolk, Virginia Area
Daily business management of medical practice to include 25 employees, 10 physicians and 5 mid-level practioners. Draft and implement standard operational and departmental policy and procedures. Manage patient and staff interaction and communication. Maintain the SDLC based on current practice needs. Personnel disciplinary actions, corrective actions and compliance. Interviewing, evaluations and recommendation of current staff and potential employees. Payroll, reporting, analytics and analysis as it applies to resources, utilizations, auditing, and finances. Project and software systems manager, implementation coordinator, trainer, and support specialist for Allscripts PM and EMR modules regulatory projects, and all office-wide software systems. Research division project management, training, contract, budgets, and financial analysis, workflow analysis, and redesign. Streamline processes to allow for value-based care and reduction of overhead costs. Auditing of physician documentation and billing practices.