Executive SummaryResults driven executive with a focus on operational excellence possessing a talent for driving change through process and organizational development. Strength in relational communication and collaboration with the ability to influence across professional boundaries. Specialities:• Strategic Vision and Planning• P & L Management• Revenue & Profit Growth• Leadership Development• Change Leadership• Customer Service & Satisfaction• Operations Management• Productivity EnhancementSr. Vice President of Customer Services, responsible for the strategic leadership and direction of the customer experience for MEDHOST hospital solutions. Lead customer operations, encompassing greater than 1,000 healthcare facilities, with tangible results around service excellence, financial and operational improvements. Executive leader across multiple corporate campuses with responsibility for the financial and operational success of MEDHOST’s Texas campus, while driving a positive dynamic and culture.